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BJAK

Online auto insurance marketplace with services

Organizational Effectiveness Manager

HR Generalist & Employee RelationsUpdated on Nov 13
Full-timeNo salary listedRemote

About the Job

Requirements

  • A bachelor's degree or equivalent practical experience is required.
  • Experience in People Operations, People Analytics, Organizational Effectiveness, HR Strategy, Business Operations, Management Consulting, or a related field is required.
  • Strong analytical skills and the ability to interpret data and translate insights into action are required.
  • Experience designing or improving performance management frameworks, OKRs, or organizational processes is required.
  • The role requires problem-solving and structured thinking skills.
  • The role requires the ability to write clear business requirements and improve operational workflows.
  • Strong project management skills and the ability to manage multiple initiatives simultaneously are required.
  • The role requires communication and stakeholder management skills.
  • The candidate must be comfortable working in a fast-paced, high-growth environment with evolving priorities.
  • The candidate must demonstrate high ownership, attention to detail, and a bias toward execution.

Responsibilities

  • Own and continuously improve the company's performance management framework.
  • Lead company-wide OKR planning, tracking, and quarterly review cycles.
  • Design and implement scalable people processes that improve organizational effectiveness.
  • Analyze people, performance, and operational data to identify trends, measure outcomes, and recommend improvements.
  • Build dashboards and reports that provide meaningful insights into organizational performance.
  • Define business requirements for HR systems, reporting tools, and workflow automation.
  • Partner with leaders across the company to improve team performance and execution.
  • Develop frameworks for performance reviews, calibration, promotions, and career development.
  • Drive initiatives that strengthen accountability, ownership, and a high-performance culture.
  • Ensure company values are embedded throughout employee programs, performance evaluations, and day-to-day operations.
  • Continuously identify opportunities to simplify processes, eliminate inefficiencies, and improve the employee experience.
  • Support strategic people initiatives and organizational projects as the company grows.

About the Company

BJAK

Online auto insurance marketplace with services

Bjak.my runs Malaysia's leading online auto insurance marketplace and digital services platform, letting users compare and buy car and motor insurance from multiple insurers and renew road tax instantly. The product works by collecting user details, showing quotes, enabling purchase, and offering added services like nationwide towing and emergency roadside assistance, all through a single platform; revenue comes from commissions on sales and extra services. It differentiates itself with a wide insurer network and a multi-service approach (insurance, road tax renewal, towing, roadside help) backed by MSC Status. Its goal is to make auto-related financial and support services simpler, cheaper, and more accessible for users across Malaysia and the Southeast Asia region, while continuing to save customers money.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Petaling Jaya, Malaysia
Founded
2018

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