Heffernan Insurance Brokers

Independent insurance brokerage with employee ownership

Business Operations Intern

Business OperationsUpdated on Nov 13

Internship · Summer 2027Walnut Creek, CA, USA$20 /hrIn-person

About the Job

Requirements

Be entering the sophomore, junior, or senior year of college; graduating seniors will also be considered.
Be interested in business, corporate operations, human resources, information technology, marketing, finance, project management, or a related field.
Be curious and eager to learn about different areas of a business.
Have strong communication and organizational skills.
Be comfortable working with data, technology, or business processes.
Be able to manage multiple priorities and meet deadlines.
Be collaborative and comfortable working with different teams.
Be proactive and willing to take initiative.
Be able to receive coaching and feedback and apply it to improve performance.
Be able to work effectively both independently and collaboratively.
Maintain professional demeanor and behavior in accordance with Heffernan’s core values (Habits).

Responsibilities

Work alongside experienced professionals in one or more corporate departments.
Contribute to real business projects and initiatives.
Learn how corporate functions support the day-to-day operations of an insurance brokerage.
Gain exposure to cross-functional projects and collaboration.
Assist with research, data analysis, reporting, and presentations.
Learn how business processes are developed, managed, and improved.
Participate in department meetings and team activities.
Build an understanding of how human resources, information technology, marketing, finance, and operations work together.
Participate in professional development, mentoring, and networking opportunities.
Complete an intern group project and present the work to Heffernan leadership.

Desired Qualifications

A minimum 3.0 GPA is preferred.

Not sure you want to work directly in insurance sales or client service? Interested in HR, Marketing, Finance, IT, or business operations?

Heffernan’s Business Operations Internship gives college students the opportunity to experience the business side of a growing insurance organization while working alongside professionals across specific corporate functions.

This 10-week program is designed for students who are interested in how organizations operate behind the scenes. You’ll gain exposure to real business projects, learn how corporate teams support an insurance brokerage, and develop practical skills that can translate into a variety of career paths.

Potential Corporate Pathways

Information Technology

Technology and systems
Help desk and user support
Data and reporting
Business applications
Technology projects and process improvement

Marketing

Marketing and communications
Social media and digital content
Brand and creative projects
Events and campaigns
Business development support

Finance

Financial reporting and analysis
Data analysis
Accounting and financial operations
Budgeting and business reporting
Process improvement

Operations

Business processes and workflows
Project management
Data and reporting
Process improvement
Cross-functional business initiatives

Human Resources

Talent acquisition and recruiting
Employee engagement and culture
HR operations
Learning and development
People, programs, and projects

Work alongside experienced professionals in one or more corporate departments.
Contribute to real business projects and initiatives.
Learn how corporate functions support the day-to-day operations of an insurance brokerage.
Gain exposure to cross-functional projects and collaboration.
Assist with research, data analysis, reporting, and presentations.
Learn how business processes are developed, managed, and improved.
Participate in department meetings and team activities.
Build an understanding of how HR, IT, Marketing, Finance, and Operations work together.
Participate in professional development, mentoring, and networking opportunities.
Complete an intern group project and present your work to Heffernan leadership.

Students entering their sophomore, junior, or senior year of college. Graduating seniors will also be considered.
Interested in business, corporate operations, HR, IT, marketing, finance, project management, or a related field.
Curious and eager to learn about different areas of a business.
Strong communicators with excellent organizational skills.
Comfortable working with data, technology, or business processes.
Analytical and/or creative thinkers.
Able to manage multiple priorities and meet deadlines.
Collaborative and comfortable working with different teams.
Proactive and willing to take initiative.
A minimum 3.0 GPA is preferred.
Ability to receive coaching and feedback and apply it to improve performance.
Ability to work effectively both independently and collaboratively.
Professional demeanor and behavior are required, as referenced in Heffernan’s core values (Habits).

About the Company

Heffernan Insurance Brokers

Independent insurance brokerage with employee ownership

Heffernan Insurance Brokers is a large independent U.S. insurance broker headquartered in Walnut Creek, California, offering business and personal insurance, employee benefits, and financial services. Its model centers on employee ownership, with staff having a stake in the firm to align interests and support long-term client relationships. Growth comes from steady organic expansion complemented by acquiring smaller, culturally aligned independent brokerages across the country, expanding geographic reach and deepening expertise in niches such as construction, nonprofits, and technology. By combining local market knowledge with scale and a focus on specific client segments, the goal is to be a leading nationwide independent broker with strong service and sustained, stable growth.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Walnut Creek, CA
Founded: 1988

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