Full-Time

Operations & Program Manager

Talent & Development

Confirmed live in the last 24 hours

Stripe

Stripe

10,001+ employees

Online payment processing solutions provider

Fintech
Financial Services

Mid

San Francisco, CA, USA

Category
Project Management
Business & Strategy
Required Skills
Communications
Requirements
  • 4-6 years of relevant experience within related functions and experience designing and delivering organization-wide programs
  • Experience managing early career professionals
  • Demonstrated experience designing and implementing large-scale programs, with particular focus on change management and communications
  • Extreme attention to detail in operationalizing programs
  • Stakeholder management and engagement experience with a track record of building strong cross-functional relationships
  • Ability to anticipate and adapt to changes in organizational or program needs in a fast-paced environment
  • Strong analytical and problem-solving abilities
  • Exceptional interpersonal, verbal and written communication skills
Responsibilities
  • Work across the Talent & Development (T&D) function to support the effective development, launch, and scaling of our programs, ensuring tight alignment across programs and initiatives
  • Manage a small team of T&D operations professionals focused on all aspects of program operations including LMS management, communications, calendaring, and stakeholder schedule management
  • Work with partners across Stripe to embed T&D programs effectively and ensure a strong user experience
  • Coordinate related Talent & Development activities for strategic alignment and impact
  • Partner closely with People teampeers to align programs and communications in a way that creates the best experience for Stripes
  • Evaluate and measure the effectiveness of T&D programs (alongside People Analytics peers) and make recommendations for improvements accordingly
  • Own Stripe-facing T&D communications to ensure clear, consistent messaging regarding programs
  • Drive effective change management as necessary, ensuring that Stripes feel supported and clear when changes do happen

Stripe provides online payment processing solutions for internet businesses through a suite of payment APIs. These APIs enable businesses to accept and process payments easily over the internet. Stripe serves a diverse clientele, including small startups and large enterprises, across various sectors such as e-commerce, subscription services, and marketplaces. The company focuses on simplifying and securing online transactions, charging fees based on the volume of transactions processed. Its offerings include payment acceptance, billing management, fraud prevention tools, and financing options, among others. Unlike many competitors, Stripe emphasizes a technology-first approach, making it easier for businesses to manage payments and subscriptions while also supporting the creator economy. The goal of Stripe is to streamline online payments for businesses of all sizes, ensuring they can operate efficiently and securely.

Company Stage

N/A

Total Funding

$8.5B

Headquarters

South San Francisco, California

Founded

2010

Growth & Insights
Headcount

6 month growth

7%

1 year growth

31%

2 year growth

29%
Simplify Jobs

Simplify's Take

What believers are saying

  • Stripe's recent partnerships, such as with Coinbase, highlight its commitment to innovation and expanding its reach in the rapidly growing crypto market.
  • The company's robust financial health, evidenced by exceeding $1 trillion in total payment volume in 2023, indicates strong growth potential and stability.
  • Stripe's selection by major companies like Adastria Group to power new marketplaces showcases its reputation and reliability in the fintech sector.

What critics are saying

  • The competitive fintech landscape, with giants like PayPal and Square, poses a constant threat to Stripe's market share.
  • Stripe's reluctance to go public may limit its access to capital markets, potentially affecting its ability to scale and innovate.

What makes Stripe unique

  • Stripe's extensive suite of APIs offers unparalleled flexibility and ease of integration for businesses of all sizes, setting it apart from competitors with more rigid solutions.
  • The company's focus on a wide range of services, from fraud prevention to business financing, provides a comprehensive ecosystem that few competitors can match.
  • Stripe's ability to handle global payouts and support for the creator economy distinguishes it from other payment processors that may not offer such extensive international capabilities.

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Benefits

Inclusive coverage - We provide a thoughtful and balanced set of benefits that allow Stripes to be their best selves and do great work. Whether that means offering comprehensive mental, physical, and medical health plans, supporting Stripes’ financial futures, providing fertility benefits and parental leave, or making sure Stripes have access to healthy food at the office, our robust programs put Stripes and their families first.

Growth by way of learning - We are voracious learners and teachers. Our Education team delivers an onboarding and product training curriculum for all new Stripes, and hosts expert-led courses on things like project management fundamentals and macroeconomics. Beyond the formal program, Stripes are constantly sharing knowledge with each other through conversation, documentation, reading groups, and informal talks.

A principled approach to food - The food program holds a special place in Stripe’s history and future. These Stripes come to our kitchen from a breadth of backgrounds and experiences, and focus on one proposition—respect. This is apparent not only in the local ingredients they work with or in the gracious, teamwork-driven buffet lines, but also in their approach to growing a global team through sustainable food practices and minimal waste.