Practice Clinical Quality Manager
SCA Health
Practice Clinical Quality Manager
SCA Health
Outpatient surgical center delivering safe care
At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:
Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.
At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.
Your ideas should inspire change. If you join our team, they will.
Position Description:
The Clinical Quality Nurse partners with physicians, practice leaders, and cross-functional teams to advance quality outcomes, patient and employee safety, regulatory compliance, value-based care performance, and continuous performance improvement across the organization. The Clinical Quality Nurse is responsible for developing and monitoring quality and safety programs, leading risk reduction initiatives, and promoting evidence-based clinical practice standards.
Responsibilities:
Lead and participate in Quality and Safety Committee, including agenda development, facilitation, documentation, and follow-up on action plans.
Monitor quality and safety performance metrics; analyze data and identify trends and risks to drive measurable improvements in operational performance and patient outcomes.
Develop and implement clinical policies, procedures, and standards to ensure alignment with evidence-based practices and applicable federal, state, and local regulations.
Promote and monitor adherence to organizational policies and professional standards.
Conduct and support annual Practice Health and Safety Assessments; evaluate clinical operations, emergency preparedness, medical equipment management, documentation, environmental safety, and compliance with regulatory standards.
Maintain ongoing awareness of clinical quality performance reports for value-based and payer quality programs to identify opportunities for follow-up, escalation, or stakeholder engagement as appropriate.
Serve as a clinical resource and partner to physicians, practice managers, and operational teams by providing guidance, facilitating communication, and supporting practice-led quality improvement efforts.
Lead infection prevention, surveillance, and control activities in accordance with evidence-based guidelines and regulatory requirements.
Maintain the Bloodborne Pathogen Exposure Control Plan, lead and participate in OSHA workplace initiatives including exposure prevention, post-exposure management, vaccinations, screening programs, and workplace injury management.
Oversee variance and event reporting processes, including leading investigations and developing corrective actions to ensure accurate and timely documentation within designated reporting systems.
Support the practice manager in monitoring the completion of required clinical, safety, and regulatory education for teammates.
Identify educational and competency gaps through assessments, audits, incident investigations, and performance data.
Competencies:
Knowledge of quality improvement methodologies, patient safety principles, risk reduction strategies, and evidence-based clinical practice.
Strong understanding of healthcare regulations, OSHA requirements, infection prevention standards, and ambulatory care best practices.
Excellent verbal, written, presentation, and interpersonal communication skills.
Ability to effectively collaborate with physicians, clinical staff, and organizational leadership.
Strong critical thinking, investigation, and decision-making abilities.
Ability to prioritize multiple projects, manage competing demands, and execute corrective action plans.
Other Functions:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities vary depending on job location.
Required Experience:
Minimum of three (3) years of clinical nursing experience.
Experience in healthcare quality, patient safety, regulatory compliance, infection prevention, risk management, or ambulatory care operations.
Minimum of two (2) years of quality assurance and/or quality improvement experience
Preferred Experience:
Experience with value-based care programs, quality reporting, and performance improvement initiatives.
Excellent interpersonal skills, with the ability to communicate effectively and concisely both verbally and in writing with individuals and groups at various levels and various disciplines, including with the Sr. Executive team.
Licensure & Certification:
Current, unrestricted Registered Nurse (RN) license in the state of residence and/or practice location required.
Bachelor's degree in Nursing, Healthcare Administration, Public Health, or related healthcare field, preferred.
Certification in Healthcare Quality (CPHQ), Infection Prevention (CIC), Patient Safety, Risk Management, or related specialty preferred.
Outpatient surgical center delivering safe care
Arcadia Outpatient Surgery Center delivers outpatient surgical care for procedures that do not require overnight hospitalization. It uses specialized surgical services and state-of-the-art equipment in an ambulatory setting, with a family-friendly environment to ease patient experience, and it is accredited by The Joint Commission. Its differentiators include dedicated ambulatory-focused services, strict safety protocols, accreditation, and a patient-centered atmosphere compared with traditional inpatient hospitals and other outpatient facilities. The goal is to provide safe, efficient, and accessible surgical care while maintaining high care standards and strong payer-provider partnerships.
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