Abbott

Makes heart devices, glucose sensors and lab tests

Manager Business Operations Supply Chain & Logistics

Supply Chain ManagementConfirmed live in the last 24 hours

Full-timeSingaporeNo salary listed

About the Job

Requirements

A bachelor's degree and 8 or more years of end-to-end supply chain experience, including leadership experience.
A strong background and track record in planning, supply chain operations, supply chain network design and standardization, and logistics partner management; experience in both B2B and B2C is a plus.
A pioneering, hands-on leadership style and ability to work in fast-paced environments with changing business needs while driving large-scale change in support of long-term cross-functional strategies.
Analytical, communication, project management, and operations management skills.
A proven track record in stakeholder and supplier management and governance.
Experience in FMCG, healthcare, e-commerce, or similar industries.
Warehouse implementation and IT integration expertise.
Ability to travel up to 40%.

Responsibilities

Design, develop, optimize, and standardize existing and new B2B and B2C ADC supply chain distribution channels across APAC, including distributors and webshops, to support commercial strategy and expansion.
Create e-commerce supply chain infrastructure to support B2C webshop sales in selected markets.
Optimize and harmonize B2B supply chain infrastructure, including systems, processes, and reporting.
Establish and manage strategic partnerships with third-party logistics and supply chain management service providers, using continuous-improvement mechanisms and routine governance to achieve commercial goals.
Oversee supply planning and inventory management, identifying and mitigating supply risks with stakeholders.
Lead inbound and outbound logistics, new product introduction support and labeling review, and ownership of warehouses and related contracts.
Own order management processes across Asia, including customer orders, samples, FOC, warranty, and returns.
Oversee APAC e-commerce and drive strategic cross-functional alignment with Commercial, Marketing, IT, and Finance.
Enhance performance monitoring across multiple business models in APAC markets.
Serve as a subject matter expert on customs and trade compliance.
Drive executive Sales & Operations Planning by aligning demand, supply, and financial targets, including liaison between Finance and Customer Experience.
Optimize supply chain processes to secure goods availability and support product launches.
Drive daily operational excellence among third-party supply chain and logistics providers to achieve commercial goals and enhance customer experience.
Initiate supply chain projects to improve operational excellence and customer satisfaction across APAC.
Use dashboards and performance metrics to support data-driven decisions and manage service, costs, and risks.
Serve as ADC APAC Division Security Coordinator for SAP, maintaining segregation of duties, especially between OTC, SCM, and PTP.
Supervise and develop a direct team of supply chain planners across Asia Pacific and an indirect team of order entry staff across Asia Pacific.
Work as part of the International Business Operations team and closely with the ADC APAC Demand Planning organization.

Desired Qualifications

Experience in both B2B and B2C supply chain operations.

JOB DESCRIPTION:

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology

The Opportunity

As the Manager, ADC APAC Business Operations Supply Chain & Logistics, you will create, enhance and standardize ADC Asia Pacific (APAC) Ecommerce & B2B Supply Chain Infrastructure and lead its end-to-end Supply Chain operations, with full accountability for supply chain performance, inventory, sales and operations planning, and third-party logistics execution. This role will drive operational excellence, enable long-term growth and scale and deliver end-to-end effectiveness of our APAC Supply Chain.

Primary Objective

Support commercial strategy and expansion by designing, developing, optimizing and standardizing existing and new B2B and B2C ADC supply chain distribution channels [e.g. distributors, webshop etc.] across APAC
Create ecommerce supply chain infrastructure required to support B2C webshop sales for selected markets
Optimize and harmonize B2B supply chain infrastructure incl systems, processes and reporting
Establish and drive strategic partnerships with third-party logistics and SCM service providers to achieve commercial goals by initiating continuous improvement mechanisms and standard governance routines
Oversee supply planning and inventory mgmt, identify and mitigate supply risks with stakeholders
Lead in- & outbound logistics, NPI support / labeling review, ownership of warehouse and related contracts
Own order mgmt processes across Asia, such as customer orders, samples, FOC, warranty, and returns
Oversee APAC eCommerce and drive strategic crossfunctional alignment, including Commercial, Marketing, IT and Finance
Enhance performance monitoring mechanism across multiple business models in APAC markets
Act as subject matter expert (SME) on Customs and Trade Compliance (C&TC)
Drive executive Sales & Operations Planning by aligning demand, supply, and financial targets, including liaison between Finance and Customer Experience
Optimize supply chain processes such as securing goods availability and supporting product launches
Drive daily operational Excellence of third-party supply chain & logistic providers to achieve commercial goals and enhance customer experience
Initiate supply chain projects to drive operation excellence and enhance customer satisfaction across APAC
Steer data-driven decision-making process by leveraging dashboards and performance metrics to manage service, costs, and risks
Act as ADC APAC Division Security Coordinator for SAP, maintaining segregation of duties, especially between OTC, SCM, and PTP
Supervise and develop a direct team of Supply Chain planners across Asia Pacific, as well as indirect team of Order Entry across Asia Pacific
This role will be part of the International Business Operations team and work closely with the ADC APAC Demand Planning organization

Requirements

Bachelor’s degree with 8+ years of end-to-end supply chain experience, with leadership experience.
Strong background and track record in planning, supply chain operations, supply chain network design and standardization, logistics partner management; experience in both B2B and B2C is a plus.
Pioneering and hands-on leadership style, able to cope with fast-paced environments and dynamic business needs while driving large-scale change in support of long-term cross-functional strategies.
Excellent analytical, communication, project and operations management skills.
Proven track record in stakeholder and supplier management/governance expertise.
Experience within FMCG, healthcare, e-commerce or similar industries.
Warehouse implementation and IT integration expertise.
Travel up to 40%.

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at https://www.abbott.com, on https://www.facebook.com/Abbott and on https://twitter.com/AbbottNews and https://twitter.com/AbbottGlobal.

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Supply Chain

DIVISION:

ADC Diabetes Care

LOCATION:

Singapore > Singapore : DUO Tower

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 50 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Not Applicable

About the Company

Abbott

Makes heart devices, glucose sensors and lab tests

Abbott makes medical devices, diagnostic tests, nutrition products and branded generic drugs for hospitals, laboratories, pharmacies and patients. Its best-known product is the FreeStyle Libre, a coin-sized sensor worn on the upper arm that tracks blood sugar around the clock without routine finger pricks. Its other lines run from heart valves, pacemakers and brain stimulators to lab analyzers, rapid tests and mail-in colon cancer screening kits, and Abbott earns money by selling these products to health systems, labs, retailers and consumers. The company was founded in 1888 by Chicago physician Wallace Abbott and is based in Abbott Park, Illinois.

Company size: 10,001+
Company stage: IPO
Headquarters: Abbott Park, IL
Founded: 1888

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