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Hersha Hospitality Management

Manages hotels and investments for owners

Banquet House Attendant

Food Service & HospitalityPosted on Nov 5
Full-timePalm Beach, FL, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is preferred.
  • Previous banquet setup or customer service experience is preferred.
  • The role requires standing for extended periods; walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, and crouching.
  • The work schedule varies and includes alternate shifts, holidays, and weekends.

Responsibilities

  • Set up meeting rooms according to banquet event order forms and documents to ensure the setup meets guest expectations.
  • Transport awkward and heavy materials such as staging, tables, chairs, and dance floors from storage areas to meeting rooms safely using proper equipment.
  • Break down meeting rooms and return banquet items to the storage closet neatly and in an organized fashion.
  • Maintain the established cleaning schedule for meeting rooms and ballrooms, ensuring rooms are presentable at all times.
  • Respond to guest requests for room-setup service changes and assist with information requests regarding other hotel areas.
  • Handle guest complaints personally or seek assistance from a supervisor when necessary.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Desired Qualifications

  • A high school diploma or equivalent.
  • Previous banquet setup or customer service experience.

About the Company

Hersha Hospitality Management

Manages hotels and investments for owners

HHM Hospitality Management (HHM) runs and oversees hotels for owners and investors across the United States. It provides hotel management and investment services, handling day-to-day operations, sales, marketing, and financial performance to improve profitability. The main product is the management of hotel properties on behalf of owners, with revenue coming from management fees, shared incentives based on performance, and returns from investments. HHM differentiates itself through deep industry experience, a strong leadership team, and a broad U.S. portfolio that serves both business and leisure travelers, plus a commitment to community engagement and sustainability. The company’s goal is to help property owners maximize efficiency and profitability while delivering quality guest experiences and contributing to local communities.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Philadelphia, PA
Founded
2006

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