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Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Personal Lines Retention Handler

Insurance Sales & AgencyConfirmed live in the last 24 hours
Full-timeKilkenny, IrelandNo salary listedIn-person

About the Job

Requirements

  • Experience in a customer-facing, retention, sales, or insurance role.
  • APA qualified or equivalent.
  • Comfortable using customer relationship management systems and Microsoft Office.
  • Committed to maintaining professional standards, continuing professional development requirements, and regulatory compliance.

Responsibilities

  • Speak with existing customers about their insurance renewal options and ongoing needs.
  • Build strong relationships through friendly, professional, and knowledgeable customer service.
  • Understand each customer's circumstances and recommend insurance solutions that meet their needs.
  • Manage policy renewals accurately and efficiently, ensuring a smooth customer experience.
  • Identify opportunities to enhance cover or introduce additional products where appropriate.
  • Support customers with queries and concerns, providing clear advice and guidance.
  • Stay informed about market developments and industry trends to ensure customers receive the most relevant solutions.

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size
10,001+
Company stage
IPO
Headquarters
Itasca, IL
Founded
1927

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