E-Commerce Operations Associate
No salary listed
Junior
Bachelor's
Beverly Hills, CA, USA
In Person
Business & StrategyBusiness Operations
About the job
Requirements
- A bachelor's degree or equivalent experience in Business, Marketing, E-commerce, Operations, or a related field.
- At least 2 years of e-commerce operations or Shopify administration experience.
- Strong hands-on experience with Shopify or Shopify Plus.
- Advanced proficiency in Microsoft Excel and Google Sheets, including VLOOKUP/XLOOKUP, INDEX/MATCH, pivot tables, filters, data validation, and CSV imports and exports.
- Experience maintaining product catalogs and performing bulk product uploads.
- Basic working knowledge of Google Analytics 4 reporting.
- Strong quality assurance skills and attention to detail.
- Strong organizational and time management abilities, including managing multiple priorities in a fast-paced environment.
- Strong written and verbal communication skills.
- A proactive, self-motivated, problem-solving approach.
Responsibilities
- Build, maintain, and organize product catalogs within Shopify Plus.
- Create and update products, variants, pricing, SKUs, UPCs, collections, tags, product descriptions, metafields, SEO information, and product attributes.
- Perform bulk product uploads and edits using CSV imports and Shopify bulk editing tools.
- Maintain accurate product information across all e-commerce channels and ensure consistency across sizing, colors, fabrics, collections, product categories, and merchandising attributes.
- Conduct quality assurance checks after imports and product updates to ensure data accuracy.
- Support product launches by maintaining launch timelines and readiness checklists.
- Coordinate with Creative and Marketing teams to ensure product photography, imagery, copy, and digital assets are delivered on time.
- Verify product pages are complete before launch, including images, pricing, descriptions, size guides, variants, inventory availability, and SEO fields.
- Perform pre-launch and post-launch quality assurance testing across desktop and mobile devices, and help identify and resolve launch issues before products go live.
- Assist with daily merchandising updates within Shopify Plus.
- Maintain collections, featured products, product badges, promotional placements, and cross-sell recommendations.
- Support seasonal launches, promotional campaigns, and homepage merchandising updates, ensuring products are properly categorized and easy for customers to discover.
- Generate daily, weekly, and monthly e-commerce reports for leadership.
- Monitor best-selling products, inventory levels, sell-through rates, new product performance, collection performance, website traffic, and conversion trends.
- Support Google Analytics 4 reporting by pulling standard e-commerce reports and identifying unusual performance trends.
- Maintain reporting dashboards using Excel, Google Sheets, and Shopify Analytics.
- Support day-to-day administration of Shopify Plus and assist in maintaining Shopify automations and operational workflows.
- Ensure new products, collections, and merchandising updates align with automation rules and business processes.
- Troubleshoot operational issues related to product setup, merchandising, or automation workflows.
- Maintain documentation for e-commerce processes, workflows, and standard operating procedures.
- Partner with E-Commerce, Marketing, Creative, Inventory Planning, Customer Service, Warehouse Operations, and Production teams.
- Support product launches, inventory updates, promotional campaigns, and seasonal merchandising initiatives.
- Communicate launch readiness and operational issues to appropriate stakeholders.
- Identify opportunities to improve product setup processes, reporting efficiency, and merchandising workflows.
- Stay current on Shopify Plus features, e-commerce best practices, and emerging digital commerce technologies.
- Support process improvements that enhance operational accuracy and scalability.
About the company
DNAM Brands designs, manufactures, and distributes apparel and accessories for men, women, and children, including private-label programs and a broad portfolio of licensed brands. It runs in-house design, product development, sampling, and production, plus licensing program management, with a global logistics network that handles inventory, shipping, and delivery to retailers and consumers. Its vertical integration and its mix of over 20 licenses, along with 15 international distributors and a direct-to-consumer arm, help it control quality and speed from concept to delivery. Its goal is to connect fashion labels to a worldwide retail network through end-to-end brand building, manufacturing, and distribution that supports scalable growth and consistent quality.
Company Size
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Company Stage
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Total Funding
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Headquarters
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Founded
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Simplify's Take
What believers are saying
- DNAM updated its site on May 3, 2026, signaling active commercial operations.
- July 2026 postings show continued product development and e-commerce investment.
- Von Dutch Ranch launch momentum supports near-term merchandising and wholesale sell-in.
What critics are saying
- Inactive July 2026 roles suggest hiring instability and slower execution across e-commerce teams.
- A 2013 DNAM licensing fight with Lindsay Lohan shows license-friction and royalty exposure.
- Fashion licensing is fragile; losing Von Dutch or Ed Hardy would cut leverage quickly.
What makes DNAM Brands unique
- DNAM Brands runs design, manufacturing, sampling, and distribution in-house across three continents.
- It controls over 20 licenses, including Von Dutch, Ed Hardy, and Kendall + Kylie.
- Its private-label plus licensing model reaches wholesale, DTC, and international distributors.
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