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DNAM Brands

Vertical fashion house: design, manufacture, distribution

E-Commerce Operations Associate

Business OperationsConfirmed live in the last 24 hours
Full-timeBeverly Hills, CA, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree or equivalent experience in Business, Marketing, E-commerce, Operations, or a related field.
  • At least 2 years of e-commerce operations or Shopify administration experience.
  • Strong hands-on experience with Shopify or Shopify Plus.
  • Advanced proficiency in Microsoft Excel and Google Sheets, including VLOOKUP/XLOOKUP, INDEX/MATCH, pivot tables, filters, data validation, and CSV imports and exports.
  • Experience maintaining product catalogs and performing bulk product uploads.
  • Basic working knowledge of Google Analytics 4 reporting.
  • Strong quality assurance skills and attention to detail.
  • Strong organizational and time management abilities, including managing multiple priorities in a fast-paced environment.
  • Strong written and verbal communication skills.
  • A proactive, self-motivated, problem-solving approach.

Responsibilities

  • Build, maintain, and organize product catalogs within Shopify Plus.
  • Create and update products, variants, pricing, SKUs, UPCs, collections, tags, product descriptions, metafields, SEO information, and product attributes.
  • Perform bulk product uploads and edits using CSV imports and Shopify bulk editing tools.
  • Maintain accurate product information across all e-commerce channels and ensure consistency across sizing, colors, fabrics, collections, product categories, and merchandising attributes.
  • Conduct quality assurance checks after imports and product updates to ensure data accuracy.
  • Support product launches by maintaining launch timelines and readiness checklists.
  • Coordinate with Creative and Marketing teams to ensure product photography, imagery, copy, and digital assets are delivered on time.
  • Verify product pages are complete before launch, including images, pricing, descriptions, size guides, variants, inventory availability, and SEO fields.
  • Perform pre-launch and post-launch quality assurance testing across desktop and mobile devices, and help identify and resolve launch issues before products go live.
  • Assist with daily merchandising updates within Shopify Plus.
  • Maintain collections, featured products, product badges, promotional placements, and cross-sell recommendations.
  • Support seasonal launches, promotional campaigns, and homepage merchandising updates, ensuring products are properly categorized and easy for customers to discover.
  • Generate daily, weekly, and monthly e-commerce reports for leadership.
  • Monitor best-selling products, inventory levels, sell-through rates, new product performance, collection performance, website traffic, and conversion trends.
  • Support Google Analytics 4 reporting by pulling standard e-commerce reports and identifying unusual performance trends.
  • Maintain reporting dashboards using Excel, Google Sheets, and Shopify Analytics.
  • Support day-to-day administration of Shopify Plus and assist in maintaining Shopify automations and operational workflows.
  • Ensure new products, collections, and merchandising updates align with automation rules and business processes.
  • Troubleshoot operational issues related to product setup, merchandising, or automation workflows.
  • Maintain documentation for e-commerce processes, workflows, and standard operating procedures.
  • Partner with E-Commerce, Marketing, Creative, Inventory Planning, Customer Service, Warehouse Operations, and Production teams.
  • Support product launches, inventory updates, promotional campaigns, and seasonal merchandising initiatives.
  • Communicate launch readiness and operational issues to appropriate stakeholders.
  • Identify opportunities to improve product setup processes, reporting efficiency, and merchandising workflows.
  • Stay current on Shopify Plus features, e-commerce best practices, and emerging digital commerce technologies.
  • Support process improvements that enhance operational accuracy and scalability.

About the Company

DNAM Brands

Vertical fashion house: design, manufacture, distribution

DNAM Brands designs, manufactures, and distributes apparel and accessories for men, women, and children through a vertically integrated global platform. It operates in-house across creative direction, product development, sampling, and production, and it runs a global logistics network for both direct-to-consumer and wholesale fulfillment, plus a large licensing program with over 20 licenses. Its edge comes from end-to-end control of the supply chain, a diversified portfolio of licensed brands, and a broad distribution network that includes 15 international distributors plus direct-to-consumer channels. Its goal is to provide complete brand-building, manufacturing, and distribution services that connect fashion labels to a worldwide retail network while ensuring consistent quality and scalable growth for its partners.

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