Customer Service Representative

Job Description

Join our team as a Customer Service Representative at our Belleville location! We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service at our 4000 West Main St store. As the face of our organization, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Deliver outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Handle physical tasks, including lifting up to 25 lbs. when necessary

Qualifications

• Excellent communication skills with a friendly and approachable demeanor
• Strong ability to follow directions and adhere to company policies
• Flexibility to work weekends, holidays, and various shifts as needed
• Positive attitude and an easy smile, even in fast-paced situations
• Basic computer skills for operating order-taking and point-of-sale systems
• Ability to multitask efficiently while maintaining attention to detail
• Team player mentality with a willingness to assist colleagues as needed
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Previous customer service experience is a plus, but not required
• Food handling experience is beneficial, but training will be provided

Additional Information

All your information will be kept confidential according to EEO guidelines.