Retail Operations Executive
About the job
- A tertiary qualification or an equivalent combination of relevant education and work experience is required.
- Three to five years of working experience in the retail industry is required; beauty industry experience is an advantage.
- Previous experience in retail supervision and/or managing retail staff is required.
- Proficiency in Microsoft Office applications, particularly Microsoft Excel, is required.
- Good written and verbal communication skills are required.
- Ability to work under pressure, manage responsibilities independently, and perform effectively with minimal supervision is required.
- Initiative, a positive attitude, and a pleasant disposition are required.
- Willingness and ability to travel as required are required.
- Drive retail and counter sales performance by analysing sales trends, historical sales figures and targets, trade stock holdings, and daily counter sales to achieve brand objectives.
- Build and maintain strong working relationships with retail partners and customers to support sales growth and strengthen brand performance.
- Collaborate with the Marketing team to execute promotional activities at counter level, support wholesale sales objectives and inventory management, and participate in new product launches and related events.
- Ensure counters adhere to brand merchandising guidelines and maintain the required counter image and maintenance standards; ensure all BITAs are prepared and displayed on the selling floor on time; and monitor counter POS and MIM systems.
- Set retail stock levels and control trade stock holdings for each counter; monitor stock levels, stock movement and product availability to ensure adequate inventory at every counter; and track and verify physical quantities of gifts with purchase, samples and testers.
- Manage end-to-end recruitment of retail staff, including sourcing, interviewing, hiring and training; oversee staff discipline, daily operations and work schedules; and foster teamwork and collaboration to achieve brand goals.
- Prepare and monitor market reports, sales performance reports, and retail staff sales commission and incentive reports to support business tracking and operational decision-making.
- Prior experience in the beauty industry is considered an advantage.
About the company
LUXASIA operates as an omnichannel beauty brand-builder in Asia Pacific. It helps luxury beauty brands enter markets and grow by delivering integrated services across luxury retail, online commerce, consumer marketing and analytics, and supply chain management. The company works with a broad portfolio of over 100 brands and has joint ventures with major players like LVMH, Revlon, Puig, Shiseido, and Orveon to extend its reach. Its platform combines on-the-ground retail presence with digital channels and data-driven marketing to manage every step of a brand’s growth in the region. LUXASIA differentiates itself through its scale (15 markets and 2700 employees), deep regional expertise, and a full-suite, end-to-end service offering under one roof. The company's goal is to help luxury brands successfully enter Asia Pacific and expand their market presence, while providing opportunities for its people to grow and contribute as part of a collaborative team.
Company Size
501-1,000
Company Stage
N/A
Total Funding
$6.9M
Headquarters
Singapore, Singapore
Founded
1986
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Simplify's Take
What believers are saying
- 2026 awards in Malaysia, Vietnam, and Indonesia validate recent retail execution.
- New boutiques and concepts in Malaysia, Vietnam, and Indonesia show active door expansion.
- India luxury beauty demand is forecast to double by 2028, supporting brand onboarding.
What critics are saying
- Luxury beauty dependence leaves 90% of revenue exposed to brand-partner concentration.
- Localization in India is running late, threatening Fenty and Laura Mercier execution.
- Any major brand exit would damage LUXASIA's omnichannel model and partner credibility quickly.
What makes LUXASIA unique
- LUXASIA spans 15 APAC markets, serving 100-plus luxury beauty brands.
- It owns end-to-end capabilities: retail, ecommerce, consumer marketing, analytics, and supply chain.
- Its India and Southeast Asia localization wins attract brands like Creed, Fenty, and Chantecaille.
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Benefits
- Health Insurance
- Mental Health Support
- Training Programs
- Employee Discounts