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Roche

Global pharmaceuticals and diagnostics company

Head of Import and Export

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeShanghai, ChinaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree or above is required; a background in international trade, logistics, or supply chain is preferred.
  • At least 10 years of experience in import/export management, with in-depth knowledge of Chinese Customs regulations, policies, and enterprise auditing processes.
  • Previous experience importing biotechnology products, including DS/DP, in multinational companies is highly desirable.
  • Proficiency in medical device importation.
  • Ability to collaborate across functions, drive project progress, and solve complex issues.
  • Ability to think strategically and translate strategies into actionable plans.
  • Fluent English communication skills for collaboration with team members and stakeholders.
  • Ability to exercise leadership and influence with or without direct line authority.

Responsibilities

  • Build and implement end-to-end import and export strategies for different product types and imported materials, including raw materials, packaging materials, machines and spare parts, laboratory reagents and devices, and consumables.
  • Ensure smooth execution of import and export activities for the new facility and routine operations.
  • Act as the local Export Control and Sanctions Officer, implementing or improving the company’s export control and sanctions compliance program on site and ensuring local compliance.
  • Collaborate with the project team, global supply chain and logistics functions, trading center, site, and local departments to establish and optimize import/export management systems, policies, and procedures in compliance with company requirements and Chinese laws and regulations.
  • Ensure import/export needs, including importing products, raw materials and equipment and filing relevant documentation, are addressed in project planning.
  • Build and maintain relationships with Customs, inspection authorities, logistics service providers, and third-party agencies to secure permits and resources for projects.
  • Provide guidance and training to new team members on import/export processes and responsibilities.
  • Oversee import/export operations, including Customs declarations, goods clearance, and logistics coordination.
  • Supervise and guide import/export activities to ensure compliance with Chinese laws and regulations and Roche global requirements.
  • Organize and lead cross-functional teams to establish and maintain import/export processes, including business licenses, Customs audits, and certifications.
  • Work with CA, FA, and Legal to handle investigations or audits by Customs, the Commission of Economy and Information Technology, Tax Bureaus, and other authorities.
  • Interpret Customs laws and regulations, monitor changes, and shape company policies to support compliant operations.
  • Review, update, and maintain policies and process documents in line with changing Chinese regulations and global trade practices.
  • Maintain relationships with Shanghai Customs, Pudong Customs, Airport Customs, CIQ, NMPA, and SCC to facilitate operations and obtain import licenses.
  • Manage suppliers and logistics service providers to ensure service quality and efficiency.
  • Resolve crises in import/export operations with timely solutions.
  • Monitor new policies and global trade trends and optimize import/export strategies.
  • Implement or improve the local EC&S IMCP Export program, with particular focus on the export control and sanctions training program, and ensure employees know to seek advice when unsure about correct business conduct.
  • Keep the General or Site Manager informed about export control and sanctions compliance issues.
  • Maintain local standard operating procedures related to export control and sanctions compliance.
  • Define and deliver the local export control and sanctions training plan and monitor its execution.
  • Ensure manual screening procedures and tools are used and local business partners, including customers and vendors, are screened completely and on time.
  • Pay special attention to foreign trade business.
  • Oversee local use of export control contractual clauses in procurement and sales.
  • Escalate export control issues to the Chief Export Control Compliance Officer for red flags, suspected item misuse, non-compliance violations, or local enforcement activity by federal agencies.
  • In an exporting affiliate or site, maintain local export control procedures, classify local items or delegate classification, review and release documents blocked by SAP GTS if used, apply for export control licenses as needed or delegate applications, and ensure compliance with license conditions.
  • Take responsibility for the export control product-classification expert business.

Desired Qualifications

  • A background in international trade, logistics, or supply chain.
  • Previous experience importing biotechnology products, including DS/DP, in multinational companies.

About the Company

Roche

Global pharmaceuticals and diagnostics company

Roche is a global leader in pharmaceuticals and diagnostics. It develops medicines and diagnostic tools that help detect, monitor, and treat diseases, using research and biotechnology to drive new therapies and tests. Roche combines drug development with in-house diagnostic products to support personalized medicine, where treatments are tailored to individual patients based on test results. Its approach differs from many peers by integrating drug discovery with diagnostic capabilities and by expanding its research through strategic acquisitions (like Genentech) to strengthen its biotechnology and R&D capabilities. The company’s goal is to improve patient outcomes and healthcare worldwide by delivering reliable medicines, accurate diagnostic tests, and data-driven care.

Company size
1-10
Company stage
IPO
Headquarters
Basel, Switzerland
Founded
1896

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