Commercial Driver Safety and Compliance Specialist 3 – Driver Examiner Monitoring Lead

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Job Title:  

CDL Safety & Complnc Spec 3- Driver Examiner Monitoring Lead

Agency:

Department of Driver Services

Job Requisition ID:

JR0000005348

Shift:

Day (United States of America)

Compensation Details:

Job Description:

THIS POSITION IS GRANT FUNDED

Duties and Responsibilities: 

The Georgia Department of Driver Services (DDS), Operations and Customer Experience Division, is seeking three (3) qualified candidates for the Safety and Compliance Specialist 3 position within its Commercial Driver’s License (CDL) Programs Unit. 

Under limited supervision, the incumbent will be responsible for all facets of the initial and ongoing certification requirements for Commercial Vehicle Driver Training Schools, Commercial Driver Training Instructors, State CDL Examiners, Commercial Third-Party Testers, and Third-Party CDL Examiners throughout the State of Georgia. The incumbent will:

·       Serve as the lead to support and monitor the work, planning, and reporting of lower-level Safety and Compliance Specialists in their assigned area

·       Collaborate with other DDS teams on CDL-related requirements and initiatives

·       Document compliance issues and disseminate the appropriate documentation, including but not limited to corrective action plans, emails, and disciplinary action letters

·       Audit and monitor all CDL regulated programs, instructors, and examiners within his or her area of assignment to ensure compliance with federal regulations, agency rules, and state law

·       Interpret and maintain knowledge of state, federal, and other CDL regulations, procedures, and best practices

·       Respond to management and customer inquiries in a professional and timely manner in accordance with the core values of DDS

·       Maintain a positive attitude and be receptive to change in a fast-paced environment

·       Investigate customer complaints, presenting his or her findings to management, and making recommendations to management on the most appropriate course of action.

·       Serve on task teams and workgroups

·       Develop strong partnerships between the Division and its internal and external business partners

·       Assist with training events, certification classes, and community outreach efforts

·       Compile various weekly, monthly, and quarterly reports

Demonstrated competencies needed to successfully perform this job include:                                                                                                                

• Ability to communicate effectively and escalate questions, issues, and risks to management in a timely manner

• A solid working knowledge of Microsoft Office software

• Ability to maintain strict confidentiality

• Ability to make decisions with limited supervision

• Excellent verbal and written communication skills

• Ability to interpret federal and state laws, rules, and regulations and guidelines

• Ability to recommend, develop, and implement innovative processes and solutions

• Excellent time management skills

• Ability to prioritize and multitask

• Excellent attendance record

*A pre-employment background check is required for the selected candidate.

Minimum Qualifications: 

• High school diploma/GED and three (3) years of job-related experience;  

OR

• One (1) year of experience required at the lower-level Safety & Compliance Spec 2 (RCP011) or position equivalent AND Five years of related experience conducting CDL testing, monitoring other examiners and /or training new employees, writing reports, and reviewing documents to determine compliance

Preferred Qualifications:

Preference will be given to those applicants who, in addition to meeting the minimum qualifications, possess two or more of the following:

• Georgia Class A or Class B CDL with P and S endorsements
• Two years’ experience driving a commercial motor vehicle as defined by Federal rule
• Prior experience implementing State and Federal Commercial Driver’s License Regulations
• Experience handling and maintaining the security of confidential information and/or documents.

Conditions of Employment:

In-state travel is required for employees in this job. Week-long, overnight travel is also required. Selected candidates must possess a valid driver’s license and can travel statewide. Selected candidates must also be able to physically maneuver under commercial vehicles of all types to conduct vehicle inspections. This position may also involve bending, lifting, and fueling commercial vehicles, performing outdoor activities, working in inclement weather, working on holidays, and working around moving vehicles.

Many of the following benefits are available to eligible full-time employees on the first day of their employment:

• Competitive Compensation
• Performance Recognition
• Retirement and Pension Benefits
• Flexible Benefits
• Healthcare Benefits
• Paid Holidays and Time Off
• Employee Assistance Program (EAP)
• Employee Discount Program
• Opportunities for Career Development and Advancement
• Flexible work and Telework schedules (available for select jobs)
• Engaging and Diverse Work Environments

For more information on benefits, please visit

Benefits Overview | Team Georgia for State of Georgia Employees

Eligible applicants not currently employed by the State of Georgia may apply on

Team Georgia Careers - Jobs

Current State of Georgia employees please apply via Workday.

• Due to the high volume of applications, we are unable to provide individual status updates by phone or email.
• All qualified applicants will be considered; however, not all will be selected for an interview.
• Candidates chosen to move forward will be contacted directly by the hiring agency.
• Applicants who are not selected will receive notification.
• Please note that this posting may close at any time before the listed closing date once a suitable applicant pool has been identified.
• Be sure to complete the entire application. An attached résumé does not replace the fully complete work experience section.
• All candidates are subject to background to include (motor vehicle, credit, and criminal history checks).

NOTE: Information in this announcement is subject to change.

VACANCY OPEN TO: ALL QUALIFIED APPLICANTS

We are an Equal Opportunity Employer

Minimum Qualifications:

High school diploma/GED and three (3) years of job-related experience; or one (1) year of experience required at the lower level Safety & Complnc Spec 2 (RCP011) or position equivalent. --Note: Some positions may require a valid driver's license.--Note: Some positions may require certification and/or licensure.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.