Nagarro

Global digital product engineering and consulting

Associate Principal Engineer - ServiceNow

Software EngineeringConfirmed live in the last 24 hours

Full-timeRemote in IndiaNo salary listed

About the Job

Requirements

Experience - 9+ years
Strong experience in ServiceNow ITAM, HAM, SAM, ITSM, and Integrations
Hands-on experience in designing and implementing ServiceNow integrations
Experience in ServiceNow Asset Management processes and best practices
Experience in other modules like ITOM or CSM along with ITIL knowledge
ServiceNow SPM certification is mandatory
Strong understanding of ITAM, HAM, SAM, and ITSM modules
Ability to translate business requirements into technical solutions
Experience in developing and implementing technical solutions and performing integration testing
Hands-on experience with ServiceNow scripting such as Business Rules, Client Scripts, UI Policies, UI Actions, Jelly Scripting, and AngularJS
Strong problem-solving, communication, and stakeholder management skills
Ability to work in a global delivery environment

Responsibilities

Work with the ServiceNow team to implement ServiceNow solutions across global locations
Provide technical expertise in ServiceNow ITAM modules, including HAM and SAM
Design, develop, and implement ServiceNow integrations
Understand business needs and align them with standardized processes and solution design
Develop and implement technical solutions on the ServiceNow platform
Perform component integration testing and ensure quality delivery
Configure and customize ServiceNow applications based on business requirements
Implement configuration changes using UI Policies, UI Actions, Business Rules, Client Scripts, Jelly Scripting, and AngularJS
Collaborate with cross-functional teams to ensure successful project delivery
Troubleshoot and resolve technical issues on the ServiceNow platform
Ensure adherence to ServiceNow best practices and continuous improvement initiatives
Participate in design reviews, code reviews, and provide technical recommendations

Job Description

REQUIREMENTS:

Experience - 9+ years
Strong experience in ServiceNow ITAM, HAM, SAM, ITSM, and Integrations
Hands-on experience in designing and implementing ServiceNow integrations
Experience in ServiceNow Asset Management processes and best practices
Experience in other modules like ITOM or CSM along with ITIL knowledge
ServiceNow SPM certification is mandatory
Strong understanding of ITAM, HAM, SAM, and ITSM modules
Ability to translate business requirements into technical solutions
Experience in developing and implementing technical solutions and performing integration testing
Hands-on experience with ServiceNow scripting such as Business Rules, Client Scripts, UI Policies, UI Actions, Jelly Scripting, and AngularJS
Strong problem-solving, communication, and stakeholder management skills
Ability to work in a global delivery environment

RESPONSIBILITIES:

Work with the ServiceNow team to implement ServiceNow solutions across global locations
Provide technical expertise in ServiceNow ITAM modules, including HAM and SAM
Design, develop, and implement ServiceNow integrations
Understand business needs and align them with standardized processes and solution design
Develop and implement technical solutions on the ServiceNow platform
Perform component integration testing and ensure quality delivery
Configure and customize ServiceNow applications based on business requirements
Implement configuration changes using UI Policies, UI Actions, Business Rules, Client Scripts, Jelly Scripting, and AngularJS
Collaborate with cross-functional teams to ensure successful project delivery
Troubleshoot and resolve technical issues on the ServiceNow platform
Ensure adherence to ServiceNow best practices and continuous improvement initiatives
Participate in design reviews, code reviews, and provide technical recommendations

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field

Additional Information

About the Company

Nagarro

Global digital product engineering and consulting

Nagarro delivers consulting services and digital product engineering to help organizations modernize and transform through technology. It works by applying AI, ML, data science, IoT, cloud computing, and low-code platforms to build and optimize digital products and enterprise systems. Key offerings include intelligent enterprise transformation with SAP Cloud solutions, automated processes using Assisted Reality, and API management for financial services, all supported by agile delivery across a global network. Nagarro differentiates itself through its breadth of industry coverage, global presence, and emphasis on agility, speed, and responsible tech to drive measurable business improvements. Its goal is to enable technology-led breakthroughs for clients, helping them disrupt markets, optimize operations, and accelerate digital transformation.

Company size: 10,001+
Company stage: IPO
Headquarters: Munich, Germany
Founded: 1996

Recently Posted Jobs

Explore more opportunities at Nagarro

See more jobs