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The GEO Group

Operator of private prisons and facilities

Case Manager

Case Management & AdvocacyUpdated on Nov 10
Full-timeWilkes-Barre, PA, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in Human Services, Criminal Justice, or a related field, or equivalent experience.
  • At least one year of experience working as a case manager.
  • Familiarity with community corrections systems and current community corrections practices.
  • Familiarity with community workforce needs, public and private agencies, and employment services.
  • Ability to write clear, concise reports in English using correct grammar.
  • Ability to perform basic arithmetic, including calculating percentages.
  • Ability to react quickly and appropriately in an emergency situation.
  • Ability to work with computers and the software typically used by the department.

Responsibilities

  • Prepare written personalized programs for each participant, establishing measurable behavioral and achievement criteria and time frames; review plans regularly and document progress or revisions to support participants' development of life skills for successful community reentry.
  • Assist participants with establishing personal budgets, locating suitable housing, enrolling in educational and vocational programs, and participating in family and community activities as appropriate to support financial independence.
  • Orient participants upon facility arrival as needed, including completing paperwork, taking facility tours, and introducing them to other participants.
  • Enter information into confidential participant files for case analysis, program planning, and documentation of participation, and secure files to protect confidentiality.
  • Prepare terminal reports within established time frames upon participant release to summarize program performance and meet contract requirements.
  • Participate in staff meetings by sharing observations and recommendations regarding the facility, participants, and staff relations to identify and solve problems.
  • Maintain confidentiality concerning employees, vendors, participants, and outside agencies, sharing sensitive information only on a need-to-know basis; monitor participants' compliance with alcohol and drug counseling when required.
  • Report program violations to the appropriate agency or official using established reporting parameters.
  • Conduct orientation meetings with new participants to explain program rules and regulations, and explain participant contracts in detail to ensure understanding of responsibilities.
  • Set participant schedules and specify approved activities based on sentencing information; approve temporary schedule changes for approved activities.
  • Communicate with staff at all levels in a manner that promotes cooperation and teamwork.
  • Follow company and facility work rules, policies, procedures, and directives from managers and supervisors.
  • Follow attendance policy and work overtime as required to provide program coverage and help ensure participant safety and security.
  • Follow safety rules and take appropriate corrective action to ensure work is performed safely and without injury.

Desired Qualifications

  • Bilingual ability in English and Spanish is preferred but not mandatory.

About the Company

The GEO Group

Operator of private prisons and facilities

The GEO Group operates, owns, and manages private prisons, detention centers, and mental health facilities, and also runs government-owned facilities under contract. It provides services through facility management, residential treatment, electronic monitoring, and community-based programs, delivered under government contracts. The company differentiates itself by being the largest prison operator in the United States with a diversified portfolio that includes private corrections, mental health services, and monitoring programs, expanded through strategic acquisitions. Its goal is to deliver secure and well-managed correctional and behavioral-health services across a wide geographic footprint by owning, operating, and contracting facilities for government clients.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Boca Raton, FL
Founded
1984

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