Richemont

Luxury-goods holding company acquiring maisons

Sales Associate

Retail SalesConfirmed live in the last 24 hours

Full-timeSeoul, South KoreaNo salary listedIn-person

About the Job

Requirements

At least two years of experience in the luxury and high-end field.
A local language (Korean) is required.
Computer literacy is required.
Knowledge of luxury goods products is required.
Strong achievement orientation, curiosity, diligence, and empathy are required.
Organization, attention to detail, and high customer-treatment standards are required.
Teamwork, interpersonal skills, and multitasking ability are required.

Responsibilities

Achieve the boutique's monthly and annual sales turnover in line with the Maison's commercial and sales strategy.
Represent the Maison's standards and promote its name and image inside and outside the boutique.
Provide customers with an exceptional experience and welcome them in person, by phone, email, or mail according to Maison guidance and standards.
Collect qualitative customer data and improve the boutique's customer portfolio.
Develop customer loyalty through excellent service and treatment.
Maintain display and furnishing standards in line with Manufacture guidance.
Maintain boutique cleanliness and tidiness.
Participate in team meetings, contests, events, annual inventory counts, and daily operations as required.
Assist colleagues during sales with customer service, gift wrapping, and conveying items from stock.
Perform tasks assigned by the Boutique Manager or Assistant Boutique Manager, including restocking, display maintenance, and sales-accessory follow-up and maintenance.
Follow and promote security rules and practices.
Report key information using the Maison's information systems.

Desired Qualifications

An associate's degree or bachelor's degree is preferred.
Previous professional experience, preferably in retail, is preferred.
The ability to speak Chinese and English is desirable.

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

Sales Associate (BTQ Lotte Avenuel Main - 롯데 본점)

YOUR MISSION:
As a Sales Associate, you have to achieve sales in line with the ambitions of the Manufacture and ensure that every Customer has an exceptional and unique experience in your Boutique, by providing the highest standards of Service.

HOW WILL YOU MAKE AN IMPACT?

Sales & turnover

To achieve the Boutique monthly and annual sales turnover, in line with Maison Commercial and sales Strategy

Customer Service Excellence

To represent the highest standards and promote Maison’ name and image inside and outside the Boutique
To “WOW” your Customer with an unexpected, audacious and incredible experience!
To ensure a constantly perfect personal appearance
To welcome the Customer, in the Boutique, over the phone by e-mail or mail, according to Maison’ guidance and standards
To gain qualitative Customer data and improve the Boutique Customer portfolio
To develop Customer loyalty through excellent Service and Treatment

Visual Merchandising

To respect and ensure the highest standards of the displays and furnishing in line with the Manufacture guidance
To ensure a constant Boutique cleanliness and tidiness

Boutique Operations

To take part actively in Team meetings, contest, events, annual inventory counts and all daily operations as required
To assist fellow Ambassadors during a sale such as with customer service, gift-wrapping, conveying pieces from the stock
To perform any selectivity entrusted task by the Boutique Manager or Assistant Boutique Manager such as re-stocking, display maintenance, sales accessories follow-up and maintenance
To respect, apply and promote Security rules and mindset
To report key information to Maison’ knowledge of information systems

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Min. AAS (전문학사) or Bachelor's (학사) degree holder preferred
Strong Achievement, Curiosity, Hardworking nature and Empathy
First professional experience preferably gained in Retail
At least experienced 2 years in luxury & high-end field
One local language(Korean), and ideally be able to speak in Chinese & English would be perfect
An organized person with an excellent attention to detail and high Customer Treatment standards
A team player with excellent interpersonal skills and multi-tasking ability
A touch of Audacious and Incredible
Computer Literate
Knowledge of Product (Luxury Goods)

#Richemont #WeCraftTheFuture

About the Company

Richemont

Luxury-goods holding company acquiring maisons

Richemont is a Swiss-based holding company that owns a collection of luxury brands, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre, and IWC Schaffhausen. It operates by acquiring and nurturing iconic luxury maisons with rich histories, then leveraging their heritage to create premium jewelry, watches, and accessories sold worldwide through its brands and retail networks. Unlike diversified conglomerates that mix many non-luxury businesses, Richemont focuses exclusively on high-end goods and has deliberately shifted away from other interests (like tobacco) to sharpen its luxury focus. Its goal is to build a global luxury powerhouse by growing its brands, expanding across geographies, and maintaining control over premium product sourcing, design, and distribution.

Company size: 10,001+
Company stage: IPO
Headquarters: Bellevue, Switzerland
Founded: 1988

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