Laboratory Section Supervisor

Position Summary

"Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you."

About Orlando Health Melbourne Hospital

Orlando Health Melbourne Hospital is a comprehensive medical and surgical acute care facility serving the Brevard County Space Coast as a trusted healthcare provider since 2002. Conveniently located in Melbourne, the 119-bed hospital has all private rooms and is uniquely designed for your comfort and a positive patient experience. Our dedicated team of physicians, nurses, clinicians and medical professionals is committed to delivering the highest level of quality and compassionate care.

We provide a complete scope of care, with advanced technology and expertise in a number of specialties, including cardiovascular care, digestive health, emergency care, orthopedics and surgical services. Recognized for high standards, we have earned full hospital and laboratory accreditation from The Joint Commission, and we are the first hospital in Brevard County to receive spine surgery certification for our specialized spine program. The Joint Commission’s Gold Seal of Approval® distinguishes healthcare organizations and programs that exemplify their commitment to using best practices to improve safety and quality for their patients, staff and community. As part of our commitment to quality care, we also are a participant in the American College of Cardiology CathPCI Registry® for improved diagnostic cardiac catheterizations and percutaneous coronary interventions for heart patients.

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WHY ORLANDO HEALTH?

Competitive Pay

Evening, nights, and weekend shift differentials offered for qualifying positions.

All Inclusive Benefits (Starting on Day One)

Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Employee-centric

Orlando Health has been selected as one of the “Top Places to Work in Healthcare” by Becker’s Healthcare.

Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview

The Laboratory Section Supervisor is responsible for monitoring and participating in all aspects of daily operations in an assigned section.

Responsibilities

What you will do

• Provides daily supervision of personnel and reporting of tests.
• Monitors workflow evaluates compliance with service guarantees and quality control requirements.
• Works cooperatively with all customers and responds effectively to meet or exceed the customer’s needs. Monitors customer service satisfaction and addresses issues in a timely manner.
• Orients and trains team members in department.
• Completes performance competency evaluations, coaching plans.
• Recognizes and provides positive feedback and reward for performance and addresses disciplinary actions for all team members of an assigned section.
• Schedules staff to meet workload requirements while minimizing expense.
• Expected to assume bench responsibilities as needed and regularly scheduled to perform testing to maintain proficiency. Regularly performs and reports both routine and special laboratory testing following established policies and procedures to ensure the highest quality of laboratory results within established timeframes.
• Verifies results and quality control data for accuracy and reliability.
• Performs, evaluates, and documents all quality control, preventive maintenance and troubleshooting procedures.
• Monitors test analysis to ensure acceptable levels of analytic performance are maintained and that corrective action is taken as required.
• Evaluates team competency, monitors test results, worksheets, quality control records, proficiency testing and maintenance Logs. Responsible for evaluating new tests methodologies and instrumentation and makes recommendations to the laboratory manager.
• Implements new test methods and procedures under the direction of the laboratory manager and medical director.
• Supports the manager in maintaining the operational budget within budgetary constraints.
• Orders operating supplies and monitors inventory control, productivity and appropriate testing utilization.
• Directs the development and compliance of all departmental policies and procedures for test performance, quality control, preventative maintenance including troubleshooting procedures according to regulatory and accreditation requirements.
• Monitors workflow and delegates responsibilities to team members of the section.
• Regularly communicates with Manager on day-to-day operations.
• Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
• Maintain reasonably regular, punctual attendance consistent with Baptist Health policies, the ADA, FMLA and other federal, state, and local standards.
• Maintains compliance with all Baptist Health policies and procedures.
• Performs all other duties as assigned.

Qualifications

• Bachelor in related science field. Required
• Graduate from an approved school of medical laboratory technology or appropriate training facility. Required
• 5 Years laboratory experience. Required
• Certified by a professional laboratory-certifying agency, i.e. by the American Society of Clinical Pathologist (ASCP) or eligible. Required