Critical Environment Ops Intern

The duration of the internship is 6 months.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Datacenter Critical Environment Technician (CET) Apprentice.
 
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CET Apprentice, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
 
Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
 
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
 
Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!

Responsibilities: 

• Learn how to operate all systems and equipment in a safe and professional manner and learn about all risks associated with these systems, with the opportunity to complete your Microsoft CET Level 1.
• Perform basic monitoring and inspection of critical environment-related facility equipment, building, and grounds for unsafe or abnormal conditions and basic monitoring of the performance of maintenance and operations of equipment (e.g., electrical, mechanical, fire/life safety) within the data center. 
• Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work. 
• Safely assist in providing emergency monitoring and response to various abnormal conditions with supervision following emergency operating procedures (EOPs). 
• Gather necessary information and participate in the creation of incident timelines/data, root-cause analyses, and/or action items following an abnormal condition as required. 
• Perform various types of maintenance (e.g., planned, predictive, corrective) as assigned following methods of procedure (MOPs), and standard operating procedures (SOPs). Provide assistance by prepping materials and performing administrative tasks as instructed. 
• Document tasks/issues found in maintenance and troubleshooting for follow up as needed and escalate as appropriate.

Required Qualifications: 

• High School Diploma or equivalent. 
• Basic knowledge of electrical and/or mechanical systems 
• Minimum of 18 years of age  
• You are studying at an Technical Preparatory Year or at a technical college.  

Background Check Requirements:  

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: 

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
• The successful candidate currently has the ability to obtain Reliability Status screening from a duly authorized department or agency of the Government of Canada.  This process includes but is not limited to:
  • Verification of identity, background, education, professional credentials, personal and professional references, credit check and criminal background check. 
  • Reliability Status screening may also require a security questionnaire and security interview.
  • To obtain the requisite clearance within required timelines, applicants must have five (5) years of continuous Canadian residency and must not have lived or worked outside of Canada for more than six (6) months during that time unless Microsoft is satisfied that the requisite clearance can nevertheless be obtained within required timelines.

Preferred Qualifications:

• Electrical or mechanical engineer diploma level 2 
• Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance. 
• Able to communicate effectively with multiple stakeholders. 
• Proficient in written and oral English communication to support regional and global teams. 
• Desire to learn, grow, and develop new technical skills. 
• Flexibility to work non-standard business hours that may include weekends and/or holidays. 

Intern - Data Center- The typical base pay range for this role across Canada is CAD $43,800 - CAD $50,000 per year. 

Find additional pay information here: 
https://careers.microsoft.com/v2/global/en/canada-pay-information.html  

Ce poste sera ouvert pendant au moins cinq jours et les candidatures seront acceptées de façon continue jusqu’à ce que le poste soit pourvu.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft est un employeur offrant l’égalité d’accès à l’emploi. Tous les candidats qualifiés seront pris en considération pour l’emploi, sans égard à l’âge, à l’ascendance, à la citoyenneté, à la couleur, aux congés médicaux ou familiaux, à l’identité ou à l’expression de genre, aux renseignements génétiques, à l’état d’immigration, à l’état matrimonial, à l’état de santé, à l’origine nationale, à un éventuel handicap physique ou mental, à l’affiliation politique, au statut de vétéran protégé ou au statut militaire, à la race, à l’ethnie, à la religion, au sexe (y compris la grossesse), à l’orientation sexuelle ou à toute autre caractéristique protégée par les lois, ordonnances et règlements locaux applicables. Si vous avez besoin d’aide avec des accommodements religieux et/ou d’un accommodement raisonnable en raison d’un handicap pendant le processus de candidature, apprenez-en plus sur la demande d’accommodement.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.