Aviation Coordinator

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Aviation Co-Ordinator

Job Location: United Kingdom, remote working 

Job Type: Permanent  

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for a Aviation Co-Ordinator and can be based anywhere in the UK.

Are you an organised and detail-oriented professional looking to build your career in the aviation sector? We are seeking an Aviation Administration Coordinator to provide vital operational and administrative support within a fast-paced and highly regulated environment. This role plays an important part in ensuring aviation-related documentation, records, and processes are managed accurately, efficiently, and in line with company and regulatory requirements.

Working closely with internal teams, clients, and external stakeholders, you will be responsible for processing and maintaining critical documentation, monitoring workflows, resolving discrepancies, and supporting day-to-day operational activities. Success in this role requires exceptional attention to detail, strong organisational skills, and the ability to manage multiple priorities while meeting strict deadlines. You will use a range of systems and Microsoft Office applications, particularly Excel, Outlook, and Word, to ensure information is recorded and maintained to the highest standards.

The ideal candidate will have previous experience in aviation administration, operations support, document control, or a similar administrative role. You will have knowledge of the London Markets ECF (electronic claims file) system. You will be a confident communicator who enjoys working collaboratively with colleagues while also taking ownership of tasks and working independently when required. A proactive approach to problem-solving and a commitment to delivering high-quality work will be key to your success.

This is an excellent opportunity for someone who thrives in a structured and compliance-focused environment and enjoys contributing to continuous improvement initiatives. Experience with aviation documentation, invoice processing, reserve claims, document management systems, or aviation regulatory requirements would be advantageous, although not essential. In return, you will join a supportive team where accuracy, accountability, and customer service excellence are highly valued, with opportunities to further develop your knowledge and career within the aviation industry.

The skills you will have when you apply:

· Attention to Detail - Demonstrated ability to maintain exceptional accuracy when processing, reviewing, and managing documentation and records.

· Organisation & Time Management - Strong organisational skills with the ability to prioritise workloads effectively and manage competing demands.

· Microsoft Office Proficiency - Competent user of Microsoft Office applications, particularly Excel, Outlook, and Word.

· Deadline Management - Proven ability to manage multiple priorities and consistently meet strict deadlines in a fast-paced environment.

· Communication Skills - Strong verbal and written communication skills, with the ability to build positive working relationships with internal and external stakeholders.

· Interpersonal Effectiveness - Confident and professional in collaborating with colleagues, customers, and business partners.

· Independent Working - Ability to work autonomously, take ownership of tasks, and deliver results with minimal supervision.

· Team Collaboration - Effective team player who contributes positively to shared goals and supports colleagues to achieve operational objectives.

· Problem Solving - Proactive approach to identifying issues, resolving discrepancies, and recommending practical solutions.

· Compliance Awareness - Commitment to maintaining quality standards, regulatory compliance, and accurate record keeping.

· Adaptability - Flexible and responsive to changing business requirements, priorities, and processes.

What we’ll give you for this role:

Remuneration & more  

• Competitive salary taking into account skills, experience and qualifications 
• A Self Invested Personal Pension Scheme (SIPP)
• Holiday allowance of 25 days plus bank holidays 
• Flexible working from our office or your home 

Health & support  

• Private healthcare plan (including pre-existing conditions) 
• Life assurance 
• Employee assistance programme for employee wellbeing
• Wellbeing and digital GP apps
• Group Income Protection

Other benefits  

• Voluntary flexible benefits – green car scheme, health assessment, travel insurance, dental cover, cycle to work scheme, season ticket loan
• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry  

At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.  

You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.  

Next steps for you:  

Think we'd be a great match? Apply now – we want to hear from you.  

If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.   

Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.   

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). 

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