Principal Engineer - AI, UCX Platform
About the job
- Significant experience in software engineering, software or database design and architecture, and developing software within a DevOps and Agile framework.
- Expert understanding of current market trends, technologies, and tools.
- Significant demonstrable experience implementing programming best practices, especially scalability, automation, virtualization, optimization, availability, and performance.
- Strong Python skills or Java back-end engineering experience.
- Experience with generative and agentic AI using AWS services.
- Experience with retrieval-augmented generation and vector databases.
- Experience configuring and tuning long-term and short-term agent memory.
- Experience with context management and response-suppression techniques.
- Experience implementing and enforcing AI guardrails.
- Experience designing and implementing tool-calling.
- Experience with agent logging, monitoring, and auditability.
- Design and engineer software with customer or user experience as the primary objective.
- Contribute to architecture, design, and the engineering center of excellence, collaborating to improve the bank’s software engineering capability.
- Create customer outcomes through engineering, innovative solutions, and technology designs that are customer-centric, high-performance, secure, and robust.
- Work with software engineers to produce and prototype ideas, and engage domain and enterprise architects to validate them in wider contexts using relevant architectures.
- Design and develop software focused on automating build, test, and deployment activities, while developing software engineering discipline across the business.
- Define, create, and provide oversight and governance of engineering and design solutions focused on end-to-end automation, simplification, resilience, security, performance, scalability, and reusability.
- Work with software engineers in a platform or feature team to design and engineer complex software, scripts, and tools for bank platforms, applications, and services; act as a point of contact for solution design considerations.
- Define and develop architecture models and roadmaps for application and software components to meet business and technical requirements, driving common usability across products and domains.
- Design, produce, test, and implement working code, applying Agile methods and DevOps techniques.
About the company
NatWest Group is a financial services group that helps customers with everyday money needs and long-term planning, including buying a home, investing, growing a business, and pursuing a more sustainable future. Its products come from a range of banking and financial services across multiple businesses, delivered through digital and traditional channels. The company works by understanding what matters to customers—their priorities, goals, and challenges—and then offering services and expertise to help them navigate change and make progress. It differentiates itself by combining a broad set of financial offerings with an emphasis on an inclusive culture, flexible working, and a technology-driven approach to anticipate and respond quickly to customer needs. The goal is to be simpler, more integrated, and more capable of delivering impact for customers, so both customers and NatWest Group can succeed together.
Company Size
10,001+
Company Stage
IPO
Headquarters
London, United Kingdom
Founded
1968
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Simplify's Take
What believers are saying
- H1 2026 operating profit rose 20% to £4.3 billion, lifting full-year guidance above 19% RoTE.
- NatWest plans buybacks from full-year 2026 results, signaling surplus capital and management confidence.
- Housing Plus and other social-housing lending deepens sticky, low-risk relationships across the UK housing sector.
What critics are saying
- Amplifi Capital collapsed after NatWest-backed funding, exposing underwriting and partner-risk scrutiny through 2026.
- Coutts debanking lawsuits keep reputational and conduct costs alive, with fresh claims filed October 2026.
- Wealth expansion integration fails if Evelyn synergies miss targets and costs exceed the £300 million budget.
What makes NatWest Group unique
- Evelyn Partners acquisition strengthens NatWest’s wealth platform, adding £71.7 billion AUMA in 2026.
- NatWest’s Stamford office approval restores U.S. relationship coverage after ring-fencing rules eased in 2025.
- Cleareye.ai deployment automates trade finance compliance, reducing manual processing across NatWest’s commercial bank.
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Benefits
- Health Insurance
- Paid Vacation
- 401(k) Company Match
- Flexible Work Hours