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Springs Rescue Mission

Administrative Assistant - Advancement

Administrative SupportPosted on Nov 9
Full-timeColorado Springs, CO, USA$21.63 - $26 /hrIn-person

About the Job

Requirements

  • Two to four years of administrative experience or similar experience is required.
  • A personal relationship with Jesus Christ, regular church attendance, adherence to biblical principles, a Christ-centered and compassionate approach, and faithful support of SRM’s Statement of Faith are required.
  • The employee must conduct themselves professionally, courteously, and efficiently and dress appropriately for the work environment and occasions.
  • Strong customer service skills are required, including addressing inquiries, providing information, and engaging donors in a cheerful, clear, professional, and personable manner.
  • Strong telephone skills are required.
  • The employee must be highly organized, attentive to detail, and able to solve problems and manage time effectively.
  • Verbal and written communication skills, appropriate grammar for business correspondence, and the ability to edit collateral materials are required.
  • A professional, donor-centered approach to communications and commitment to the organization’s mission and values are required.
  • Computer literacy and working knowledge of Word, Excel spreadsheets, Google Sheets, the internet, a contact management database, and email are required.
  • The employee must exercise discretion and maintain confidentiality.
  • The employee must be able to climb stairs occasionally, lift up to 25 pounds, and perform remote work occasionally; work outside normal business hours and/or weekends may be needed.
  • The employee must be able to interact frequently with a wide variety of people, including people experiencing homelessness, and continuously perform duties involving walking, talking, manual dexterity, sitting, bending, stretching, adequate vision and hearing, and the ability to withstand medium to high stress levels.
  • The work is performed in a business office environment.
  • The role uses a phone, iPad, Ring Doorbell, copier, and computer.

Responsibilities

  • Manage the Donor Care phone line and direct incoming calls as needed.
  • Receive, sort, and distribute incoming mail for the Advancement team.
  • Arrange and schedule team meetings, including room reservations and catering as needed.
  • Provide general administrative support to the Advancement team, including making copies, taking meeting notes, and tracking and reporting action items.
  • Record donor communications in the donor database and ensure donor information is accurate and complete.
  • Communicate with gift processing and update donor files in the customer relationship management system as appropriate.
  • Perform general data cleanup in the donor database to ensure donor information is accurate and complete.
  • Maintain inventory and order promotional materials and office supplies to ensure adequate departmental stock.
  • Serve as liaison with Facilities regarding building and office needs.
  • Help keep the Advancement office tidy, organized, and welcoming.
  • Support Community Connections by reserving campus spaces, coordinating setup and teardown, and managing catering communications.
  • Provide administrative and logistical support for fundraising events, including the Annual Gala and Golf Classic, as directed by the Director of Development. This includes contacting venues to schedule site visits, sending invitations, maintaining guest lists, tracking invoices and event materials, and performing other assigned duties.
  • Maintain event checklists and files.
  • Attend all required meetings and review SRM emails regularly.

Desired Qualifications

  • An associate’s or bachelor’s degree is preferred.

About the Company

Springs Rescue Mission

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