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Bank of Montreal

Runs Canadian and US banks for people and firms

Investment Specialist

Wealth Management & Financial AdvisoryConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Typically, candidates have 2–3 years of relevant experience and a post-secondary degree in a related field, or an equivalent combination of education and experience; a high school diploma or equivalent work experience is required.
  • Candidates need knowledge of competitive marketplace trends and product offerings, as well as BMO Investment and BMO InvestorLine products and services.
  • Completion of the Canadian Investment Regulatory Exam (CIRE) and the Derivatives Exam is required within a specified period to become fully functional in the role.
  • Some understanding of risk management and compliance is required.
  • Good verbal and written communication skills in English are required.
  • Good organizational, collaboration, teamwork, analytical, and problem-solving skills are required.

Responsibilities

  • Understand customer needs and provide wealth and investment-related sales and service to BMO customers or prospects.
  • Advise customers on wealth and investment strategies and products that meet their objectives, and fulfill sales and service activities in accordance with approved procedures.
  • Identify and make referrals to other business groups as needed.
  • Make outbound customer calls as needed and proactively identify opportunities to enhance the customer experience by offering products that meet investment needs.
  • Stay current on consumer needs, industry trends, best practices, and the regulatory environment relevant to the products and services provided.
  • Provide professional-quality sales and service for customer and prospect inquiries, issues, and requests.
  • Probe to understand customer needs and advise them on their individual investment needs.
  • Achieve sales targets, focusing on relevant investment products.
  • Manage transactional outcomes of customer contacts or refer customers to appropriate internal business groups.
  • Escalate complex or unresolved customer situations to senior managers as required.
  • Complete documentation after customer interactions to ensure requests are processed accurately.
  • Maintain current knowledge of investment markets, practices, and trends, and incorporate that knowledge into customer conversations professionally.
  • Integrate marketing promotions and programs into customer conversations where appropriate.
  • Maintain the confidentiality of customer and bank information.
  • Identify and report suspicious activity patterns that may be related to money laundering.
  • Comply with regulatory requirements, including anti-money-laundering and terrorist-financing reporting requirements, Financial Consumer Agency of Canada consumer provisions, and Privacy Act provisions.
  • Complete complex and diverse tasks within established rules and limits, including handling escalations from other employees where applicable.
  • Analyze issues and determine next steps.
  • Take measured risks in line with the Risk Management Framework, Risk Culture, approved Risk Appetite, business strategy, asset protection, applicable policies, standards, procedures, laws, and regulations.
  • Perform other broader work or accountabilities as assigned.

Desired Qualifications

  • Completion of the Canadian Securities Course (CSC) or CIRO licensing as an Investment Representative is preferred.
  • Mandarin and Cantonese language skills are preferred.

About the Company

Bank of Montreal

Runs Canadian and US banks for people and firms

Bank of Montreal, known as BMO, runs a Canadian bank and a large American bank, serving households and businesses on both sides of the border. Until the Bank of Canada opened in 1935, it acted as the Canadian government's banker. People use its branches and apps for accounts, mortgages, credit cards, and investments, while companies borrow from it and turn to its BMO Capital Markets arm to raise money and trade securities. BMO makes money on the gap between the interest it charges on loans and pays on deposits, plus fees from managing wealth and advising on deals. Bank of Montreal was founded in 1817 as Canada's first bank, and it keeps its legal head office in Montreal and its executive offices in Toronto, Canada.

Company size
10,001+
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1817

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