Tire and Battery Service Advisor

Tire and Battery Service Advisor New Location - Tomball, TX
Join the Founding Team at Sam's Club Tomball!
Location: 14257 FM2920 RD. Suite 115 Tomball, TX 77377
Be part of something extraordinary from day one.

Sam's Club is opening a brand-new club in Tomball, TX, and we're looking for friendly, dependable, and member-focused individuals to help bring it to life. As a founding associate, you'll have the unique opportunity to shape the member experience, support club operations, and help create a culture of excellence from the ground up.

If you enjoy staying on the move, take pride in accuracy, and love making members' lives easier, this could be the perfect opportunity for you.

Help Members Hit the Road with Confidence
As a Tire and Battery Advisor at Sam's Club, you'll be the go-to expert helping members find the right tires and batteries for their vehicles. From recommending the best products to scheduling installations, your knowledge and service will keep members safe and rolling.
In this role, you'll spend your day assisting members with tire and battery purchases, monitoring orders and appointments, maintaining a safe and organized sales floor, and delivering expert service that keeps members coming back.

What You'll Love About This Role
• Be part of a brand-new club opening and help build something from the ground up
• Work in a specialized role where your product knowledge makes a real difference
• Help members make confident decisions about vehicle safety
• Work alongside a supportive team that values service and accountability
• Grow your career with one of the world's leading retailers through training and development opportunities

What You'll Do
• Maintain facility and sales floor safety by adhering to all safety policies, conducting regular safety sweeps, and promptly correcting or reporting unsafe situations to management
• Ensure the Tire and Battery Center sales floor is organized, stocked, zoned, and merchandised according to company policies
• Present and maintain merchandise by stocking, setting up displays, signing and pricing appropriately, and securing high-shrink merchandise
• Monitor the status of tire and battery orders daily and assist members with appointments for installation
• Communicate lead time changes and order cancellations to members and make alternative suggestions for installation or tire fitments
• Assist members with tire maintenance and repair services
• Use Sam's Garage, product knowledge, and reference materials to recommend the safest and most suitable tire and battery products
• Triage and prioritize service workflow in TBC service bays, understanding time requirements and maximizing service efficiency
• Leverage technology and handheld devices to plan sales, improve the service experience, and make real-time business decisions
• Operate hardware, process member purchases, and assist with payments, returns, refunds, and exchanges
• Serve as a brand advocate by modeling high quality service and products in the TBC area

We're Looking for People Who
• Have knowledge of or interest in tires, batteries, and automotive products
• Keep member satisfaction as a top priority
• Thrive in a fast-paced, service-oriented environment
• Are comfortable using technology and point-of-sale systems
• Have strong interpersonal skills and can handle challenging situations with professionalism
• Demonstrate attention to detail and commitment to safety
• Are available for flexible scheduling, including weekends and holidays
• Bring a positive attitude and strong work ethic

Why Sam's Club?
At Sam's Club, you're not just starting a job; you're building a career. As part of our founding Tomball team, you'll help establish the culture, set the standard for excellence, and create an experience members will remember.
Plus, you'll enjoy competitive pay, comprehensive benefits, paid time off, career advancement opportunities, and access to Live Better U, our company-paid education program.

Our Values
At Sam's Club, the way we show up every day matters. Our values guide how we work, support one another, and serve our members:

Respect the Individual
Strengthens the team by helping develop and mentor others; recognizes others' contributions and accomplishments.

Act with Integrity
Maintains and promotes the highest standards of integrity, ethics, and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; and supports Walmart's goal of becoming a regenerative company by making a positive impact for all stakeholders.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.

Serve Our Customers and Members
Delivers results while putting the customer first.
Makes decisions based on reliable information, balances short- and long-term priorities, and considers how one's own work impacts the team's ability to deliver on our purpose for all stakeholders.

Strive for Excellence
Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
Drives continuous improvement, is open to and uses new technologies and skills, and supports others through change.