I

IHG

Global hotel company

Human Resources Manager

Full-TimeUpdated on 10/15/2026Deadline 11/29/26
No salary listed
Senior
Bachelor's
Thailand
In Person
People & HRHR Generalist & Employee Relations

About the job

Requirements
  • A minimum of 5 years of human resources management experience in 5-star luxury resorts or high-end hospitality environments is required.
  • Business-fluent written and spoken Thai and English are required.
  • Deep, up-to-date knowledge of Thai labor law, employment regulations, and legal processes for securing expatriate visas and work permits is required.
  • Experience managing staff housing for up to 300 residents, employee welfare, and the logistics of a remote island location is required.
  • Strong emotional intelligence and conflict-resolution skills, with a track record of building positive community cultures, are required.
  • A bachelor's degree in Human Resources, Hospitality Management, Business Administration, or a related field is required.
  • Applicants must be Thai nationals due to work visa restrictions.
Responsibilities
  • Support and oversee recruitment and host ratios, succession planning, and individual career development plans.
  • Conduct host satisfaction surveys and formulate corrective actions.
  • Arrange periodic host meetings and awards.
  • Champion the performance management system (G&O).
  • Analyze host turnover statistics and trends.
  • Ensure job descriptions are up to date and relevant, and maintain confidential host files.
  • Conduct periodic salary and benefits surveys and make recommendations to remain competitive and comply with local prevailing statutes.
  • Be responsible for host accommodation and facilities, the host restaurant and host committee, career fairs, and other host activities.
  • Coordinate social and environmental activities with the Sustainability Director and identified organizations to carry out planned social responsibility initiatives.
  • Focus continually on talent management for the resort.
  • Assess human resources practices to keep them relevant and effective.
  • Operate the property in accordance with legal, statutory, and financial requirements, ensuring documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices, and budgetary controls are implemented, reviewed, and maintained.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

Get referred to IHG

See people who can refer or advise you