Resource Planner NOC

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

Resource Planner NOC – Rotary Wing 

Toll Helicopters is an experienced provider of specialised mission-critical helicopter services and training for Government, Defence, and the civil sector. With extensive experience in operations, training and helicopter maintenance, our staff are some of the most highly experienced and well-trained aviation professionals in the country.  

As our operations continue to grow, we are seeking an organised and proactive Resource Planner NOC to support crew rostering, workforce planning and operational coordination across our rotary wing operations. This role will primarily be based out of Bankstown with days as required at Sydney Olympic Park

Key Responsibilities

• Support the management and maintenance of helicopter crew rosters.
• Assist with workforce planning, crew availability tracking and roster administration.
• Coordinate leave management, training schedules and operational coverage requirements.
• Maintain accurate workforce records, crew compliance information and planning documentation.
• Support Fatigue Risk Management System (FRMS) administration activities.
• Assist with ASIC applications and aviation security administration.
• Provide operational reporting and workforce planning data to support decision-making.
• Support operational leaders with short-term crewing requirements and workforce coordination.
• Assist with onboarding activities, ride-along programs and workforce integration initiatives.
• Develop knowledge of CASA requirements, aviation compliance and crew resource planning principles.
• Provide administrative and operational support across the National Operations Centre.

About You

• Experience in administration, scheduling or operational coordination.
• Strong attention to detail and organisational skills.
• Excellent communication and stakeholder engagement skills.
• Interest in aviation operations and workforce planning.
• Experience with Air Maestro or similar aviation crew rostering system is highly advantageous.

Why Join Toll Aviation?

• Develop your career in a specialised aviation environment.
• Work alongside experienced operational and aviation professionals.
• Gain exposure to workforce planning, compliance and crew resource management.
• Support critical aviation operations across Australia.

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.