Analyst – Order Operations
Posted on 3/20/2024
Attentive

1,001-5,000 employees

SMS-first platform for personalized business-to-consumer communication
Company Overview
Attentive® is a leading player in the realm of conversational commerce, providing a robust SMS-first software platform that enables businesses, ranging from startups to large enterprises, to foster stronger relationships with their consumers. The company's platform is trusted by over 8,000 leading brands, driving billions in e-commerce revenue through personalized, real-time two-way communications. With a focus on compliance, scalability, and integration with existing technology stacks, Attentive® offers a unique blend of first-party data insights and effective subscriber engagement, making it a compelling workplace for those keen on shaping the future of business-to-consumer communication.
Consumer Software

Company Stage

Series E

Total Funding

$1.3B

Founded

2016

Headquarters

, New York

Growth & Insights
Headcount

6 month growth

4%

1 year growth

14%

2 year growth

0%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Data Analysis
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
CategoriesNew
Operations & Logistics
Inventory Management
Supply Chain Management
Requirements
  • Bachelor's degree
  • 1-2+ years of experience working in Quote-To-Cash Operations or Sales Operations at high-velocity startups and/or mid-to-large scale global companies
  • Experience with reviewing contracts for compliance
  • Strong attention to detail and excellent problem-solving skills
  • Intermediate level MS Excel / Google sheet skills and analytics background
  • Intermediate skill set and aptitude with MS Office (Word, Powerpoint) & GSuite (Docs, Sheets, Slides)
  • Very strong verbal and written communication skills
  • Ability to work cross-functionally across departments and juggle multiple priorities
  • Motivated individual with career aspirations in the fields of technology and finance
Responsibilities
  • Reviewing contracts for accuracy/compliance and booking orders
  • Act as a trusted partner and collaborate with sales, finance, and legal leadership
  • Continuously improve existing quoting and booking processes
  • Work with Sales Enablement to lead operational trainings for the field organization
  • Coordinate, design, and deliver training materials and content for internal team members and stakeholders
  • Identify and implement operational IT enhancements
  • Maintain a library of best practices and internal process documentation
  • Conduct analyses and create reports and dashboards for management
  • Implement continuous improvements to the Order Operations team and sales organization