Analyst – Order Operations @ Attentive

About Attentive:

Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer’s purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, Dickey’s Barbecue Pit, and Wyndham Resort, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are

We’re building something special here within the Deal Enablement team at Attentive - supporting an ever evolving sales organization, this Order Operations Analyst role represents an unique opportunity to join the ground level of a fast-paced, strategically focused team, contributing to the business through building strategies and processes, while leveraging tools to help our sales team scale.

Why Attentive needs you

Reviewing contracts for accuracy/compliance and booking orders
Act as a trusted partner and collaborate with sales, finance, and legal leadership
Continuously improve existing quoting and booking processes
Work with Sales Enablement to lead operational trainings for the field organization
Coordinate, design, and deliver training materials and content for internal team members and stakeholders
Identify and implement operational IT enhancements
Maintain a library of best practices and internal process documentation
Conduct analyses and create reports and dashboards for management
Implement continuous improvements to the Order Operations team and sales organization

About you

Bachelor’s degree
1-2+ years of experience working in, Quote-To-Cash Operations, or Sales Operations at high-velocity startups and/or mid-to-large scale global companies
Experience with reviewing contracts for complianceStrong attention to detail and excellent problem-solving skills
Executive presence with the ability to drive improvements without minimal oversight
Intermediate level MS Excel / Google sheet skills and analytics background
Intermediate skill set and aptitude with MS Office (Word, Powerpoint) & GSuite (Docs, Sheets, Slides)
Very strong verbal and written communication skills
Ability to work cross-functionally across departments and juggle multiple priorities
Motivated individual with career aspirations in the fields of technology and finance

You’ll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $68,000 - $110,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location

#LI-CG1 #LI-DNI

Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers’ success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company’s strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.

Compensation Overview

Why Attentive needs you

About you

6 month growth

1 year growth

2 year growth

Benefits