Full-Time

Engagement Manager

Posted on 5/3/2024

Wonolo

Wonolo

501-1,000 employees

On-demand staffing platform for various industries

AI & Machine Learning

Mid, Senior

Atlanta, GA, USA

Requirements
  • 4-6+ years of account management, consultative business development experience or Customer Success
  • Experience selling into or supporting clients in light industrial or HR/procurement organizations
  • Located in one of the following markets and ability to travel to client sites: Atlanta, GA, Baltimore, MD, Chicago, IL, Dallas, TX, Denver, CO, Indianapolis, IN, Los Angeles, CA, New York, NY, Newark, NJ, Philadelphia, PA, Phoenix, AZ, San Francisco, CA, Seattle, WA
Responsibilities
  • Partner closely with the key users of our platform to ensure full product adoption into their internal workforce staffing strategy and daily practices
  • Grow, retain, and manage key user relationships within a book of business
  • Develop a deep understanding of the users’ goals and effectively solution the product and tailor the user experience
  • Discover, identify, and close new opportunities for account growth using a sales qualification framework
  • Prospect & create personalized outreach for key users
  • Participate in customer and user kick-off calls, lead post-launch reviews, and quarterly business reviews with users to align on upcoming opportunities
  • Conduct regular and recurring touchpoints with all of the users in your book of business to ensure retention and growth with each user and customer venue
  • Partner closely with Sales, Customer Operations, and Product teams to make sure customers have the best possible experience
  • Travel as needed for customer relations (up to 30%)

Wonolo is an excellent workplace for those interested in contributing to a dynamic staffing solution that bridges the gap between businesses and workers seeking flexible employment opportunities. As a leader in on-demand staffing, the company offers invaluable opportunities for individuals to gain diverse experiences and skills across multiple sectors like warehouse operations, delivery services, and administrative roles. This platform not only fosters a culture of empowerment and flexibility but also positions itself at the forefront of addressing immediate labor market needs efficiently.

Company Stage

Series D

Total Funding

$199.2M

Headquarters

Beaverton, Oregon

Founded

2014

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

6%

Benefits

Comprehensive health plans

401K

Generous parental leave

Paid holidays

Meaningful equity

Unlimited paid time off

Flexibility to work from anywhere

Company retreats

INACTIVE