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Beth Israel Lahey Health

Integrated health system delivering care, education

Emergency Medical Technician

Full-TimeUpdated on 10/23/2026
$24 - $32.30/hr+ Shift differentials + Call pay + Premium pay + Overtime pay
Entry
United States
In Person
Medical, Clinical & VeterinaryNursing & Frontline Patient Care

About the job

Requirements
  • A high school diploma or GED is required.
  • An EMT Basic License and Basic Life Support certification are required.
  • A current Massachusetts EMT license is required.
  • A current Massachusetts driver's license is required.
  • Zero to one year of related work experience is required.
  • Experience with computer systems, including web-based applications and some Microsoft Office applications such as Outlook, Word, Excel, PowerPoint, or Access, is required.
  • Employees must be vaccinated against influenza as a condition of employment.
  • The employee must be able to exert more than 100 pounds of force occasionally and/or 50 pounds continually and be physically active in all elements of the job.
  • The employee must be competent to provide patient care to youth aged 6 months to 16 years, young adults aged 16 to 30 years, middle-aged adults aged 30 to 60 years, and elderly patients aged 60 and older.
Responsibilities
  • Respond promptly and safely to non-emergency and emergency calls as directed by the dispatcher, and maintain sufficient knowledge of area geography and traffic patterns.
  • Follow Massachusetts laws governing emergency vehicle operation and park vehicles in designated patient pick-up and discharge areas.
  • Complete documentation and records accurately and legibly according to department policy, complete vehicle and equipment checklists each shift, and obtain insurance information from transferring institutions or receiving hospitals.
  • Keep vehicles and equipment ready for response, know the location and proper use of equipment and radios, restock within 15 minutes of a run, maintain vehicle cleanliness, fuel, and stock, and report damaged or unsafe equipment to a supervisor.
  • Provide pre-hospital care at EMT-B level, perform complete and accurate Basic Life Support patient assessments, maintain proficiency in Basic Life Support skills, follow state and Region IV Basic Life Support treatment protocols, and provide concise radio reports.
  • Maintain working relationships with colleagues, community emergency service providers, hospital staff, physicians, and other allied health professionals; represent the medical center and EMS services professionally; and cooperate with hospital employees in the patient's best interest.
  • Participate in continued learning and learn and use new technology and procedures relevant to the role and organization.
Desired Qualifications
  • One year of experience as an Emergency Medical Technician is preferred.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.