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Banco Bilbao Vizcaya Argentaria

Global banking and financial services

Ejecutivo Negocios 1

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeTrujillo, PeruNo salary listedIn-person

About the Job

Responsibilities

  • Manage the existing client portfolio to increase customer engagement and profitability through personalized commercial activities, including planned and structured visits.
  • Expand the portfolio by acquiring potential clients in accordance with banking criteria.
  • Maintain a personalized portfolio of small and medium-sized businesses and individual business owners within the assigned area.
  • Manage assigned target segments within the area served by the assigned office and conduct direct, personal engagement with actual and potential customers in the area.
  • Plan portfolio management, prepare and present proposals, manage overdue accounts, and maintain up-to-date, high-quality customer records and files.
  • Plan commercial activities using available tools in coordination with the office manager to manage the assigned portfolio efficiently and acquire potential clients.
  • Maintain ongoing coordination with the office manager regarding external customer-management activities.
  • Proactively engage current and potential customers through planned visits to identify needs, present proposals, and advise on solutions.
  • Implement centrally designed or self-initiated commercial actions in assigned segments and the office's service area to increase customers and generate business through planned visits under the local coverage framework.
  • Provide comprehensive customer service, maintain service quality, and introduce customers to alternative channels.
  • Provide comprehensive service, including certain contracting, front-office, and operational tasks, including digitization and migration activities.
  • Follow the objectives and activities in the Personal Management Plan prepared monthly by the office manager.
  • Monitor the assigned portfolio's status, development, quality, and opportunities using available tools, and maintain current quantitative and qualitative customer information.
  • Monitor customers' live credit risk, respond proactively to risk alerts, and take preventive action against deterioration in portfolio risk quality using the relevant tools.
  • Manage overdue customer risk on an ongoing basis and plan and execute recovery actions.
  • Monitor progress against the Personal Management Plan and make necessary corrections and adjustments in coordination with the office manager.
  • Attend scheduled office-manager meetings and participate in achieving objectives and fostering internal collaboration across the office team.
  • Report findings from customer-management activities, relevant market developments, and customer needs to the team.
  • Evaluate and analyze credit transactions, including credit lines, commercial loans, letters of credit, and cards; submit them to the appropriate approval levels and complete customer files with the Customer Analysis Form.
  • Evaluate and propose pricing and other terms, manage preferential loan pricing, provide payment-schedule simulations, activate approved products and customer relationships in work tools, facilitate document legalization, and manage documentation for products accepted by customers.
  • Resolve customer incidents and complaints responsibly, with timely, high-quality responses.
  • Consult and record customer information related to anti-money-laundering activities.
  • Perform other duties assigned by the manager in response to business needs.
  • Sell insurance products.
  • Deactivate limits and blocks after validating the customer powers of attorney and requested signature records.

About the Company

Banco Bilbao Vizcaya Argentaria

Global banking and financial services

Banco Bilbao Vizcaya Argentaria, commonly known as BBVA, is a multinational financial services group offering retail, commercial and corporate banking. It provides accounts, payments, lending, mortgages, investment products and financial guidance for individuals and businesses, alongside services for institutional clients. BBVA combines physical banking networks with digital channels and operates across multiple international markets. Its business spans everyday financial needs, business financing, wealth management and transaction services within the regulated banking industry. Its workforce combines specialist delivery, customer support and business operations.

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