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Straight Edge Technology

Managed IT, cybersecurity, and cloud solutions

Systems Engineer / System Administrator for Managed Service Provider

Full-Time
$50k - $80k
Mid
Bachelor's
Corpus Christi, TX, USA+2 moreMore locations: Dallas, TX, USA | San Antonio, TX, USA
In PersonTravel to customer sites is required when appropriate.
IT OperationsSystem Administration, Network Engineering & Administration

About the job

Requirements
  • A Bachelor of Science degree in Computer Science, Engineering, or a related subject, or a combination of five or more years of experience and recent equivalent training such as college or technical-school graduation.
  • Extensive knowledge of all aspects of PC operations and functions.
  • Experience with monitoring systems and automation software.
  • Experience with Sophos or Meraki Firewall.
  • Experience with O365 and M365.
  • Experience with Azure Virtual Desktop or Terminal Services (RDS).
  • Experience with small business networks.
  • Experience with Microsoft SQL.
  • Experience with Microsoft Windows Server 2016, 2019, or 2022.
  • Meet the role's physical requirements, including medium work exerting up to 50 pounds of force occasionally, up to 30 pounds frequently, and up to 10 pounds constantly, and the visual acuity requirement for close work and computer monitor screens up to 80% of the time.
Responsibilities
  • Analyze problems from a systems perspective, isolate hardware or software issues, and carry them through to resolution.
  • Provide IT support for technical issues involving Microsoft's core business applications, Azure, Office 365, and virtual environments built on Hyper-V.
  • Support Microsoft-related technologies, including Windows Server, Azure, Exchange, SQL, and SharePoint.
  • Implement and support disaster recovery solutions.
  • Provide technical services and support at the network level, including WAN and LAN connectivity, routers, firewalls, and security.
  • Implement and support remote access solutions, including VPN, Remote Desktop/Terminal Services, and Azure Virtual Desktop.
  • Create system documentation, including system reviews and recommendations.
  • Travel to customer sites to perform work when appropriate.
  • Maintain familiarity with industry best practices.
  • Communicate effectively with customers and the Service Team.
  • Participate in team and company meetings.
  • Install, configure, test, and maintain operating systems, application software, and system management tools.
  • Proactively ensure high levels of systems and infrastructure availability.
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement fixes.
  • Maintain security, backup, and redundancy strategies.
  • Provide second- and third-level support.
Desired Qualifications
  • Knowledge of Microsoft Azure.
  • Microsoft AZURE, MCSA, MCSE, or MCITP certification.
  • Experience with the Meraki Network Stack, including firewall, switch, and access point.
  • Network+ certification.
  • A+ certification.

About the company

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Straight Edge Technology

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Straight Edge Technology provides managed IT services, cybersecurity, and cloud solutions for Texas-based businesses. Its offerings include fully managed IT, co-managed IT, 24/7 network monitoring, cloud services, and backup/disaster recovery, delivered through remote and on-site support with proactive, flat-rate IT plans and customized roadmaps. The company differentiates itself by tailoring solutions to industries like legal, healthcare, CPA firms, oil & gas, manufacturing, and non-profits, plus experience with industry software, and by offering long-term strategic planning and co-managed options. Its goal is to help businesses manage hybrid workforces, defend against cyber threats, and meet regulatory requirements through dependable, strategic IT planning and execution.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Corpus Christi, Texas

Founded

2005

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Vacation
  • Parental Leave
  • 401(k) Retirement Plan
  • Gym Membership