Manager – Digital & Artist Communications

Music is Universal
 
It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.

Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.

We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email [email protected].

About the Role

At Universal Music Group UK, we believe in the power of storytelling to connect artists with audiences around the world. As Manager, Digital & Artist Communications, you’ll play a key role in shaping how our artists and labels are represented across media channels and internal platforms.

You’ll work alongside passionate colleagues across Communications, PIC, and our label teams to bring artist stories to life, strengthen our brand narrative, and support strategic communication across the business.

A Day in the Life

From drafting press releases and social copy, to managing digital content on our owned channels and responding to media enquiries, this role sits at the intersection of creativity, strategy, and execution. You’ll work across a wide range of artists and campaigns – supporting both local and international priorities – while helping to shape the tone of voice for UMG UK’s communications. You’ll also play a key role in our internal communications, ensuring our people stay connected to what’s happening across the business, from ESG community events, to building alerts.

Your Impact in Role

You’ll drive consistency, clarity and creativity across our communications. Whether it’s driving awareness of artist-led projects or building a fresh approach to our internal updates, your work will amplify artist narratives and strengthen our corporate voice.

Your Day-to-Day Responsibilities

• Support international artist storytelling initiatives and media campaigns

• Draft internal and external communications for UMG UK artists and labels

• Work closely with our ESG community groups to build internal communications timelines and share company wide activations using an appropriate tone

• Manage the UMG UK digital communications strategy and social channels, including but not limited to Instagram, LinkedIn, YouTube, Threads and X

• Film, edit and post content in real time from shows or awards across multimedia platforms

• Own the planning, development and delivery of internal communications across the UK company

• Respond to and support with media enquiries relating to UMG UK artists and labels

• Monitor global media coverage and social media activity to inform future strategy

Skills and Experience Required

• Proven experience in a communications or PR role, ideally within the music,

entertainment or creative industries

• Excellent written and verbal communication skills, with an adaptable tone of voice

• Demonstrated understanding of digital and social media strategy, including hands-on

content planning and execution

• Strong organisational skills and the ability to manage multiple projects and deadlines

• Confidence working with senior stakeholders, artists and management teams

• Experience in building media relationships and pitching to press

• A passion for music and a deep understanding of the UK and international media

landscape

Why Join Us?

You’ll be part of a passionate and creative team, working at the heart of the world’s leading music company. We offer an inclusive, collaborative culture, where innovation and bold ideas are encouraged. Your work will help bring our artists’ stories to life while supporting the culture and identity of Universal Music Group UK.

Just So You Know…

The company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.

Job Category:

Marketing, Streaming & Digital Media