Junior Content Writer

SUMMARY:

The Content Writer produces accurate, clear, on-brand product content for ZALORA Southeast Asia. The role requires strong written English, excellent attention to detail, and consistent execution of the content-writing SOP to meet daily productivity targets while maintaining quality standards. The role also requires disciplined tracking and timely communication to support smooth team delivery and QC turnaround.

Reports to: Production Manager

RESPONSIBILITIES:

Product Content Creation & Quality

• Create clear, concise, and consistent product descriptions for ZALORA website based on product information and images.
• Research and organize relevant product details (e.g., material, measurements, features, care) using approved sources.
• Proofread and self-check all outputs to ensure accuracy, completeness, and adherence to style guidelines.
• Perform quality checks on images, categories, attributes, and descriptions, ensuring correct formatting and classification.

SOP & Workflow Execution

• Follow the content writing SOP consistently, including correct templates and required fields 
• Maintain high discipline in avoiding recurring errors and applying learnings from QC feedback.

Tracking & Documentation

• Maintain accurate records in the content tracker, ensuring clear ownership and accountability
• Keep trackers updated to prevent missed updates and duplicated work.

Communication & Reliability

• Provide timely updates to leads/team regarding blockers, questions, and workload risks.
• Meet attendance and coverage expectations, including onsite reporting and operational requirements

Productivity

• Meet the daily quota and productivity standards set by the content team lead while maintaining quality expectations.

REQUIREMENTS:

Core Skills

• Excellent written English with strong grammar, clarity, and attention to detail.
• Ability to follow SOPs, style guides, and formatting standards consistently.
• Strong time management, prioritization, and ability to work in a high-volume environment.
• Comfortable working with trackers and tools (e.g., spreadsheets/content trackers) with high accuracy.
• Proactive communicator—able to escalate issues early and coordinate effectively with the team.

Work Setup & Availability

• Willing to work four days at MCX E‑Commerce Center, Muntinlupa City as scheduled
• Stable internet connection and a reliable home working environment for work-from-home (WFH) days.

Nice-to-Haves (Preferred)

• Familiarity with fashion and beauty terminology, including garment construction, materials, fits, and styling terms is a plus.
• Basic understanding of SEO writing principles (e.g., keyword-friendly phrasing without compromising readability and brand tone).
• Previous experience in e-commerce copywriting, product content writing, or marketplace/catalog content operations.
• Proficiency in Google Sheets / Microsoft Excel
• Bachelor’s degree in Communications, English, Journalism, Marketing, Fashion, or equivalent practical experience.

Wonder how it's like to build your career with ZALORA? Inspired by employees, we believe you'll be in for:

• An exciting platform to make your success story
• Have the utmost care for your mental and physical wellbeing
• Flexibility weaved into your lifestyle
• A seamless work environment with a friendly & team-fueled culture
• Career growth aligned to your professional and personal needs and goals

Want to stay ahead with our developments? Follow us at our LinkedIn page and know more about us from our career website.

The ZALORA Story

ZALORA is Asia’s leading online fashion, beauty, and lifestyle destination, and part of Global Fashion Group. As one of the region’s pioneering large-scale e-commerce platforms, ZALORA has established a strong presence across Southeast Asia, with key markets in Singapore, Indonesia, Malaysia, the Philippines, and Hong Kong, and receives over 50 million visits monthly.

ZALORA does not accept resumes or candidate submissions from third parties for any position, whether advertised or otherwise, unless ZALORA has entered into a valid written agreement with such third party and has expressly requested candidate referrals.

Any third party that submits unsolicited candidate information, resumes, or profiles without prior written authorization from ZALORA agrees that it has no entitlement to any placement fee, referral fee, or other compensation, even if the candidate is later hired or engaged by ZALORA or Global Fashion Group.

Consent Disclaimer

By submitting your application for this role, you consent to ZALORA collecting, using, processing, and disclosing the personal data contained in your application and any supporting documents for recruitment-related purposes, including assessing and evaluating your suitability for the present role and for other positions and career opportunities within ZALORA. Your personal data may be shared within the ZALORA Group and with authorized third-party service providers on a need-to-know basis for these purposes.

Where applicable, your personal data may also be stored or processed on systems or servers operated by ZALORA’s service providers, including providers located outside the jurisdiction in which your data was collected. You may request access to or correction of your personal data held by ZALORA by contacting the relevant ZALORA contact point or Data Protection Officer.