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Delivery Hero

Global online food delivery marketplace

Manager – Finance Process Excellence

Business OperationsUpdated on Nov 10
Full-timeBarcelona, SpainIn-person

About the Job

Requirements

  • 5–7 years of experience in finance process management, operational improvement, or business transformation, such as Big 4, consulting, corporate finance, or similar.
  • Direct management experience with 3 or more team members and a track record of developing talent.
  • Hands-on experience redesigning or optimizing P2P, R2R, O2C, or similar finance processes.
  • Experience working with ERP systems such as SAP or Microsoft, process intelligence tools such as Celonis, process automation tools, and data governance.
  • Experience with lean or Six Sigma methodologies or continuous improvement frameworks.

Responsibilities

  • Design, standardize, and optimize core finance processes across Order-to-Cash (O2C), Invoice-to-Pay (I2P), Record-to-Report (R2R), and Master Data Management.
  • Establish process standards, best practices, and governance frameworks across the finance organization.
  • Identify process bottlenecks and inefficiencies, and develop targeted improvement roadmaps aligned with the Finance Transformation strategy.
  • Build a high-performing team culture focused on ownership, innovation, and operational excellence, currently comprising 5–7 direct reports.
  • Oversee master data management strategy, including customer, vendor, and chart of accounts data.
  • Drive continuous improvement initiatives and measure and report on process KPIs, including touchless ratio, cost, quality, and headcount impact.
  • Prepare processes for future automation by identifying RPA and AI opportunities and building process documentation that enables automation.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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