Operations Manager

Company Overview

An independent, family owned business in Philadelphia, I. Rice & Co. has been making quality food products and flavors since 1884. Products that may be included are bakery and pie fillings, ice cream ingredients and toppings, syrups and sauces, and beverage/juice concentrates.

With considerable growth and expansion, we are looking for qualified employees to help in a variety of positions. As a food manufacturing plant, I. Rice & Co. offers a diverse range of employment opportunities, from operations and production coordination to warehouse stocking and inventory organization.

I. Rice & Co. is an essential business to serve our communities producing food in the food service and grocery industry. I. Rice provides a safe environment for employees, providing face masks, multiple handwashing stations, and food production sanitation procedures keeping our facilities clean and our employees safe.

Operations Manager

This position supports the Operations team at I.Rice as an Operations Manager for all production areas. Experience in food manufacturing setting is essential to this position.

This is a full-time position with daytime hours, primarily Monday through Friday.

This candidate must be able to work in a continuous setting, performing multiple duties, and engaging new opportunities each day.

Essential Job and Duties:

• Understands the proper operations of kettle and filling equipment to produce product within guidelines established by the Operations and Quality Control teams and to the highest possible standard of quality
• Understands the proper handling of ingredients, packaging and other goods
• Understands the proper handling related to processing, including temperature monitoring, cook times, and filling packaging
• Awareness of the daily production schedule as assigned
• Manages and supervises temporary staffing to ensure attendance and position in the organization
• Oversee and implement training of temporary and new employees on GMPs and company guidelines
• Monitors floor staff to ensure adherence to assignments and commitment to food safety and quality
• Inspects quality and consistency of finished product and alerts Operations and Quality Control teams of any concerns
• Additional tasks as they may be assigned

Skills and Experience:

This individual must have fundamental knowledge of the duties and equipment described above. Training provided as needed.

Key skills and expectations as follows

• Strong communication skills and interpersonal skills are a key trait for this position, including speaking clearly in positive and negative situations, respond to questions, listens and gets clarification
• Keen sense of attention to detail
• Must be highly organized as to best manage changing priorities associated with a fast-paced, team environment
• Ability to manage time effectively
• Ability to work in a team, and with a diverse group of people
• Must be a self-starter and self-motivated
• Ability to focus on the task at hand and communicate with coworkers throughout production day

Education and Experience:

• High school diploma or equivalent required, college degree preferred but not required
• Previous experience (2-5 years minimum) in a manufacturing facility required
• Experience managing and supervising staff within department
• Ability to conduct basic math functions
• Must have mechanical ability to make minor adjustments
• Must operate Good Manufacturing Practices (GMPs)
• Must follow all safety rules and protocols
• Must be able to work at least 40 hours per week, with occasional overtime and weekend hours
• Be able to lift 50 pounds
• Be able to withstand long periods of time on one's feet

Benefits and Compensation include:

• Weekly pay with direct deposit available
• Health care insurance and various supplement insurance programs available after 90 days
• 401K program option after one year of employment
• Uniform program