HCMS Coordinator
About the job
- A high school diploma or GED is required.
- A general understanding of Human Resources is required.
- Strong attention to detail and commitment to data accuracy are required.
- Excellent communication and organizational skills are required.
- Maintain accurate and complete employee records by uploading, organizing, and managing employee documentation in DocuWare, the organization's electronic document management system.
- Monitor and respond to employee inquiries through the HCMS Zendesk ticketing system, serving as a primary point of contact for routine questions regarding HR policies, procedures, systems, and general HR matters.
- Support HR compliance and internal audit activities by gathering documentation, reviewing records for completeness, and assisting with requirements related to applicable federal, state, and organizational policies.
- Maintain data accuracy, confidentiality, and discretion when handling employee information and sensitive HR records.
- Provide day-to-day HCMS/HRIS user support and serve as a backup to HRIS Administrators by assisting with routine system inquiries, access questions, and basic troubleshooting, escalating more complex issues as appropriate.
- Coordinate logistics for monthly HR meetings, including calendar invitations, meeting arrangements, materials, catering, and other administrative needs.
- Partner with members of the HR team to identify and resolve routine operational issues and support consistent HR service delivery.
- An undergraduate degree in Human Resources or Business is preferred.
- An internship or one year of experience in HR or operations is preferred.
- Familiarity with HRIS and ATS platforms such as UKG and iCIMS is preferred.
About the company
S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1978
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Simplify's Take
What believers are saying
- The April 2026 crisis center adds recurring operating funding through 2031.
- Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
- TD's 2026 grant expands Homebase staffing during acute eviction pressure.
What critics are saying
- S:US depends heavily on New York public funding and contract renewals.
- Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
- If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.
What makes Services for the Underserved unique
- S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
- S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
- S:US secured a $894,050 Truxton SRO contract through 2032.
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Benefits
- Wellness Program
- Professional Development Budget