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Ferguson

Distributes plumbing and HVAC supplies to pros

Receptionist

Reception & Front DeskPosted on Nov 9
Full-timeCaledonia, MI, USAIn-person

About the Job

Requirements

  • Preference for 2+ years of experience in similar positions.
  • Ability to solve problems, pay attention to detail, and work independently.
  • Ability to take ownership and drive results.
  • Ability to think on one's feet and provide real-time analysis and realistic solutions.
  • Ability to maintain confidential and sensitive information.
  • Ability to work in a fast-paced environment.
  • Strong time-management and organizational skills.
  • Ability to interact and communicate with individuals at all levels of the organization.
  • Ability to adapt to changes while maintaining a positive attitude.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to operate computers, tablets, and mobile devices efficiently.
  • Proficiency in Microsoft Office software, including Outlook, Word, Excel, PowerPoint, and Access.
  • Ability to use postal and shipping/receiving systems effectively.

Responsibilities

  • Serve as the primary gatekeeper for associate, vendor, delivery, prospective associate, and guest visitors by greeting and directing them as required.
  • Help ensure that building-access and enhanced health-screening policies are followed.
  • Issue visitor badges and access cards as necessary and maintain the visitor-management system to help maintain workplace security.
  • Perform routine administrative activities according to established procedures, including answering telephones, taking messages, photocopying, operating office equipment, and maintaining office or breakroom supplies and other inventories.
  • Gather, compile, and verify information, and enter it accurately into reports, presentations, forms, databases, spreadsheets, or other office systems.
  • Maintain related equipment and records and prepare purchase orders for necessary supplies.
  • Monitor, review, and approve standard expenditures to ensure office activities remain within established budgets.
  • Communicate with external equipment suppliers to arrange equipment service and repair.
  • Coordinate mail and delivery services, receive, sort, and distribute incoming mail, prepare outgoing mail, and coordinate with carriers and the Postal Service as needed.
  • Assist with coordination of the hiring process and new associates' first-day experience.
  • Assist with coordination of hospitality and associate-recognition events.
  • Respond to or redirect routine inquiries from internal or external sources about the organization, its activities, or processes promptly and accurately.
  • Maintain a safe, clean, and professional lobby and reception area.
  • Participate in relevant associate meetings and communicate concerns to management.

About the Company

Ferguson

Distributes plumbing and HVAC supplies to pros

Ferguson distributes plumbing, HVAC, waterworks and industrial supplies to the contractors, builders and facility teams that install and maintain water and air systems across North America. Its branches, distribution centers and showrooms stock pipe, valves, fixtures, heating and cooling equipment and fire protection products, so trade professionals can buy at a counter or schedule jobsite delivery. Specialist teams quote large capital projects, and showroom consultants walk homeowners and builders through fixture choices. Ferguson earns its revenue on the margin between what it pays manufacturers and what it charges professional customers. Ferguson was founded in 1953 and is based in Newport News, Virginia.

Company size
10,001+
Company stage
IPO
Headquarters
Newport News, VA
Founded
1953

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