Full-Time
Project Implementation Manager
CAD/Rms
Posted on 7/20/2025
Versaterm
501-1,000 employees
Public safety software for agencies
No salary listed
Ottawa, ON, Canada
In Person
US Citizenship, US Top Secret Clearance, Canada Citizenship, Canada Top Secret Clearance, UK Citizenship, UK Top Secret Clearance Required
 Business & Strategy (2) |
|---|
| , |
- Minimum of 5 years of leadership experience in the public safety sector or project management, preferably with public safety software
- Strong background in project deployment, technical support, and customer service
- Professional experience with Computer-Aided Dispatch (CAD), Records Management System (RMS), or mobile applications
- familiarity with Versaterm products is a strong asset
- Excellent communication, organizational, and documentation skills
- Proficient in understanding and documenting customer software requirements and workflows
- Bachelor's degree preferred
- Experience with project management tools and methodologies
- Willing to travel across North America up to 25% of the time
- This position requires security clearances due to the nature of our work with public safety agencies
- Candidates must be legally authorized to work in Canada
- must successfully obtain and maintain a Reliability security clearance from the Government of Canada
- Candidates must comply with the FBI's Criminal Justice Information Services (CJIS) Security Policy and pass a comprehensive, fingerprint-based background check
- Obtaining and maintaining all required security clearances is a condition of employment
- Develop comprehensive work plans, schedules, resource plans, and project estimates
- Create and oversee conversion, acceptance testing, training, and cut-over plans
- Provide clear direction and guidance to the project team
- Regularly report project status to both customers and internal stakeholders
- Ensure projects meet agreed-upon timelines, budgets, quality standards, and customer requirements
- Conduct risk analysis and monitor progress against key milestones and budgets
- Review project deliverables to ensure adherence to quality standards
- Manage the integration of customer and third-party tasks, tracking schedules, tasks, and deliverables
- Track and resolve issues with internal Versaterm stakeholders
- Oversee the cut-over to go-live and provide support during the post-implementation phase
- Conduct post-implementation audits to assess project success
- Manage customer expectations throughout the project lifecycle
- Lead contract scoping efforts and collaborate with relevant teams on contract development
- Assist in resolving conflicts during contract negotiation and customer onboarding
- Identify cross-sell opportunities and facilitate sales discussions with the account manager
- Provide clarification on the scope of contracted custom enhancements
- Track the progress of development efforts
- Assign project team members to support testing initiatives
- Facilitate a smooth transition of the account to the designated Customer Success Account Manager
- Familiarity with public safety software implementations
- Experience working with multi-stakeholder environments
- Security clearance level higher than Reliability (e.g., Top Secret) or equivalent
- Bachelor's degree in a related field (or equivalent)
- Experience with Agile or other project management frameworks (e.g., PMP)
- Experience with risk management and governance practices
Versaterm provides software tools and services for public safety agencies and first responders. Its products enable improved communication, data collection, and reporting to support day-to-day operations, incident response, and community engagements. The software works by integrating communications, data capture, and workflow features into tools that agencies can deploy to coordinate across teams and jurisdictions, with ongoing support to ensure reliability and alignment with user workflows. Versaterm differentiates itself through a focused portfolio that prioritizes user efficiency and equitable outcomes, strategic partnerships (such as with the Major Cities Chiefs Association), and a commitment to customer satisfaction. The company's goal is to help public safety agencies operate more efficiently while delivering fair, transparent outcomes for communities they serve.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Ottawa, Canada
Founded
1977
Simplify's Take
What believers are saying
- Police leaders plan drone budget increases per 2026 Trends Survey.
- Johann Jooste appointed CTO with 20+ years scaling law enforcement platforms.
- Wood County Schools selected CaseWorX for behavioral intervention programs.
What critics are saying
- Hexagon CAD outperforms Versaterm in integration, eroding dispatch share by 2027.
- CentralSquare undercuts with unified CAD/RMS, capturing contracts in 2026.
- DJI floods market with cheaper drones, bypassing Versaterm platform by 2027.
What makes Versaterm unique
- Versaterm integrates DroneSense for seamless drone-first-responder operations.
- Acquired Aloft to deliver airspace intelligence and flight safety.
- Partners with SiFly and Vantage for NDAA-compliant long-endurance drones.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Remote Work Options
Company News
Versaterm launches innovation summit for public safety drone operations. The DroneSense Innovation Summit will enable agencies to learn how to lead, govern and sustain programs that support real-time decision making, Drone as First Responder (DFR) models and multi-agency coordination. March 25, 2026 04:26 PM Sponsored by MESA, Ariz. - Versaterm, a leading provider of public safety technology solutions, will host the first annual DroneSense Innovation Summit by Versaterm on April 20-22, 2026, in Scottsdale, Arizona. Designed as a hands-on, working summit for public safety leadership, the event brings together executive decision makers, command staff and industry experts to explore how drones are deployed as force multipliers across modern public safety operations. Drones play an increasingly pivotal role in public safety. Versaterm's recent Public Safety Trends Survey found that most police leaders plan to increase their drone budgets over the next year. Now, agencies face a new set of leadership challenges - navigating new regulatory restrictions, governing programs responsibly, integrating them into real-time operations and ensuring they measurably improve officer safety, response efficiency and community outcomes. To help agencies navigate this shift, the DroneSense Innovation Summit will enable agencies to learn how to lead, govern and sustain programs that support real-time decision making, Drone as First Responder (DFR) models and multi-agency coordination. The two-day summit blends executive level sessions, case studies and scenario-driven discussions grounded in public safety deployments. Attendees will engage with leaders who are defining real-world practices, participate in live flight demonstrations and dedicated sessions on the DroneSense platform workflows from pilot-level operations to command center coordination. "As drone programs become increasingly critical to public safety, leaders face a host of new challenges around deployment, governance and integration into their operations," said Steve Seoane, CEO of Versaterm. "DroneSense has more data and insights on public safety drone flights than anyone else in the world. Insights about what matters to your community, the risks, the efficacy and the future challenges you will face. We're excited to combine our perspectives with those of leading public safety experts, to share real-world lessons on deploying drones at scale and help leaders deliver safer scenes, faster responses and better outcomes." Beyond training sessions, the summit creates networking opportunities for public safety aviation professionals to compare programs and share tactics. The event includes evening gatherings and dedicated time for one-on-one conversations with their peers and product experts. About Versaterm Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer service. Azpoa is on a journey to build a public safety technology platform that will enhance community safety by creating purposeful integrations across the public safety spectrum. Azpoa deliver intuitive tools developed for public safety agencies, forensic labs, court systems, schools and other institutions. Its selective growth strategy focuses on improving customer and user workflows for more efficient and effective operations, leading to better service and more just outcomes. For more information, visit versaterm.com, LinkedIn or X.
Versaterm, a public safety technology provider, has appointed Andrew Lazarus as chief financial officer. Lazarus will lead the company's financial and corporate strategy as it scales operations and expands its platform across the public safety sector. Lazarus brings 30 years of financial leadership experience, including CFO roles at SaaS and technology companies serving enterprise and government customers. His background encompasses guiding firms through growth, acquisitions and complex global deployments, with particular expertise in mission-critical and regulated software platforms. He holds an MBA in finance from New York University's Stern School of Business. Versaterm provides technology solutions for public safety agencies, forensic laboratories, court systems and schools, focusing on improving workflows for more efficient operations.
Versaterm announces the acquisition of Aloft, the standard in airspace intelligence and flight safety solutions for public safety.
Versaterm names Johann Jooste as Chief Technology Officer. The public safety technology leader brings more than two decades of experience designing scalable platforms for law enforcement and emergency services. January 22, 2026 09:00 ET | Source: Versaterm MESA, Ariz., Jan. 22, 2026 (GLOBE NEWSWIRE) - Versaterm, a leading provider of public safety technology solutions, today announced the appointment of Johann Jooste as Chief Technology Officer. In this role, Jooste will lead the company's technology vision and platform strategy as Versaterm continues to evolve its public safety solutions. He will advance artificial intelligence and deliver a unified public safety portfolio at cloud scale, with the highest standards of security, resilience and compliance. Jooste brings more than two decades of experience designing and scaling software platforms for government agencies and first responders, grounded in practical innovation and disciplined execution for real operational environments. "Versaterm has earned its position by delivering systems agencies rely on every day, and our focus now is on how we continue to raise that bar," said Steve Seoane, Chief Executive Officer of Versaterm. "Public safety agencies need partners who protect what works while rethinking what's possible. Johann has led teams that modernize complex systems with purpose and discipline. His leadership strengthens our ability to deliver new capabilities responsibly while maintaining the trust our customers expect." Jooste succeeds Allan Wilson, who has spent 37 years at Versaterm and served as Chief Technology Officer since December 2020. Wilson will continue as Chief Security Officer, a role he assumed in April 2025, with executive responsibility for Versaterm's security posture across infrastructure, data protection, policy and risk management. Before joining Versaterm, Jooste served as Vice President of Product Development for Oracle Local Government, where he launched the Oracle Public Safety Suite and scaled teams that introduced new technologies into public safety platforms for law enforcement and emergency services. His work focused on expanding platform capabilities without compromising the stability and trust agencies depend on. This approach was refined during his earlier work in global telecommunications, where he designed large-scale software platforms that powered mission-critical operations for some of the world's largest providers. "Public safety agencies operate under real pressure and consequences, and the systems they rely on have to work every time," Jooste said. "I've spent my career focused on solving real-world problems with the latest technology by building teams that care deeply about the work and the outcomes. What drew me to Versaterm is the trust the company has earned and the opportunity to keep pushing the platform forward, modernizing operations while maintaining the security and reliability agencies depend on every day." About Versaterm Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer service. We are on a journey to build a public safety technology platform that will enhance community safety by creating purposeful integrations across the public safety spectrum. We deliver intuitive tools developed for public safety agencies, forensic labs, court systems, schools and other institutions. Our selective growth strategy focuses on improving customer and user workflows for more efficient and effective operations, leading to better service and more just outcomes. For more information, visit versaterm.com, LinkedIn or X. Media Contact Edward Lin Merritt Group Inc., on behalf of Versaterm [email protected]
Versaterm and SiFly partner to transform emergency response with next-generation, long-endurance drones. MESA, Ariz. & SANTA CLARA, Calif., Dec. 17, 2025 (GLOBE NEWSWIRE) - Versaterm, a global public safety solutions leader, today announced a partnership with SiFly Aviation, a leading drone manufacturer recognized for record-setting flight endurance and mission performance. Public safety agencies can expand aerial support across wide geographic areas with minimal infrastructure using DroneSense by Versaterm's platform and SiFly's Q12 long-endurance drone, capable of flying over 60 mph and up to 3 hours of continuous flight. The shift unlocks new operations for agencies delivering DFR capabilities and Search and Rescue (SAR) operations through faster response times, increased coverage areas and dramatically reduced costs. "The SiFly Q12 is redefining what Drone as First Responder really means," said Campbell Police Chief Gary Berg. "Two aircraft can continuously orbit our city, allowing us to respond in seconds and get immediate eyes on critical incidents. The Q12 can arrive on scene faster than traditional docked systems and pushes public safety into a true real-time model. Situational awareness and response can now occur without launch-time limitations, at the speed our community expects and deserves." From search and rescue to wildfire monitoring, tactical support or disaster response, the partnership's combined offering leverages SiFly's extended range and endurance to maintain aerial visibility for extended periods without interruption, battery swaps or premature landings. The platform provides continuous viewing for incident commanders, responding units and coordinating agencies through a single interface designed to support real-time coordination. Together, the SiFly Q12 and DroneSense by Versaterm platform deliver: * Extended operational range of 3 hours of forward flight covering over 100 miles, with live video streaming to incident commanders and responding units in real time * Persistent aerial presence with 2 hours of hover time for overwatch and monitoring and high-resolution optics, supported by centralized mission control and automated flight logging * Multi-mission capability with over 60 mph top speed and 10-pound payload capacity to deploy various sensors or payloads for virtually any mission * Operational security with NDAA-compliant, American made hardware and DroneSense by Versaterm's platform for multi-agency collaboration and post-mission analysis "SiFly's extended flight capability unlocks new deployment models for public safety agencies," said Rohan Galloway-Dawkins, Chief Product Officer, Versaterm. "By integrating this endurance into our DroneSense platform, we ensure agencies gain the full benefit of longer flight times without adding complexity to their operations." "The Q12 was built to bring helicopter performance at drone economics," said Brian Hinman, Founder and CEO, SiFly. "In critical incidents, every second matters. When drones can stay in the air for hours, agencies gain the ability to respond the moment something happens, gaining critical information and intelligence. Our integration with DroneSense by Versaterm means that endurance becomes intelligence, shared instantly with everyone managing the response." Versaterm acquired DroneSense, a provider of industry-leading software solutions that enable public safety agencies to leverage drone technology for tactical operations, situational awareness and DFR programs. Its hardware-agnostic platform empowers first responders with real-time intelligence, streamlined workflows and comprehensive mission support. About Versaterm Versaterm is a global public safety solutions company helping agencies transform their organizations by providing innovative solutions, expertise and an unwavering dedication to customer service. We are on a journey to build a public safety technology platform that will enhance community safety by creating purposeful integrations across the public safety spectrum. We deliver intuitive tools developed for public safety agencies, forensic labs, court systems, schools and other institutions. Our selective growth strategy focuses on improving customer and user workflows for more efficient and effective operations, leading to better service and more just outcomes. For more information, visit versaterm.com, LinkedIn or X. About SiFly SiFly is redefining drone performance with long-endurance, high-payload aircraft designed for mission-critical operations. Its flagship Q12 platform delivers up to three hours of flight time, enabling persistent aerial coverage at a fraction of the cost and complexity of traditional aviation. SiFly's technology powers applications across public safety, emergency response, infrastructure inspection, and industrial operations - delivering helicopter performance at drone economics. Learn more at SiFly.co or LinkedIn. Media Contact Eddie Lin Merritt Group Inc., on behalf of Versaterm [email protected] Markets Insider and Business Insider Editorial Teams were not involved in the creation of this post.