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Auxia

Enterprise platform for autonomous, real-time personalization.

AI Product Manager

Implementation & Technical Account ManagementPosted on Nov 13
Full-timeTokyo, JapanNo salary listed

About the Job

Requirements

  • At least five years of experience in business development, partnerships, marketing, or consulting.
  • Experience building relationships with senior client stakeholders and influencing their decisions.
  • Native-level Japanese, including the ability to prepare materials and present to customer executives in Japanese.
  • Business-level English, with the ability to communicate precisely with stakeholders including engineers and data scientists in Japan and overseas.
  • Experience designing business workflows and operations using large language models and agents.
  • An analytical mindset and the ability to derive insights from data and measure success.
  • Experience collaborating cross-functionally with teams across multiple countries and regions.
  • A bachelor's degree in a technical or business field.

Responsibilities

  • Collaborate with enterprise clients to understand their growth objectives, pain points, and opportunities for improvement.
  • Develop tailored strategies using Auxia’s AI-driven platform to improve customer engagement, activation, and retention in line with each client’s goals.
  • Work with engineers and data scientists in Japan and overseas to support solution design and implementation.
  • Analyze and report on performance metrics, providing insights and recommendations to improve client outcomes.
  • Guide clients through the platform’s capabilities as a trusted advisor and help them achieve measurable strategic results.
  • Translate customer feature requests into product requirements and communicate roadmap updates to customers.
  • Run training sessions and design operating processes so client teams can use Auxia independently.
  • Identify upsell and cross-sell opportunities by recognizing additional client needs and opportunities to expand partnerships.

About the Company

Auxia

Enterprise platform for autonomous, real-time personalization.

Auxia is a software platform that helps large enterprises use their first-party data to create and manage personalized customer journeys across multiple channels. It uses an agentic architecture built on autonomous AI-driven agents that interpret data and decide how to act in real time, allowing marketing and product teams to set goals while the agents handle delivery. The platform integrates with existing data infrastructure (CDPs, CRMs, analytics) and supports cross-channel personalization (email, websites, apps, messaging) with minimal engineering dependency. Unlike rules-based systems or static segmentation, Auxia continuously adapts interactions as customer behavior changes. The goal is to deliver consistent, relevant experiences to customers at scale by offloading the operational complexity to autonomous agents.

Company size
51-200
Company stage
Series A
Total funding
$23.5M
Headquarters
Palo Alto, CA
Founded
2022

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