Senior Business Research Analyst
WNS
Senior Business Research Analyst
WNS
Global BPM and analytics services provider
Role: Business Research Analyst
Location: Manila, Philippines
Reporting To: Head – International Delivery Locations
Role overview: We are seeking a highly analytical and detail-oriented Business Research Analyst to support business in driving data-based decision-making across global delivery centers. This role will be responsible for extensive industry research & analysis, MIS, preparing business reports, and developing executive dashboards and business presentations for leadership reviews.
Key Responsibilities
Desired Candidate Profile
What to expect from the role?
WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.
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