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WNS

Global BPM and analytics services provider

Senior Business Research Analyst - Business Analysis & Market Research

Data AnalysisConfirmed live in the last 24 hours
Full-timeQuezon City, Metro Manila, PhilippinesNo salary listedIn-person

About the Job

Requirements

  • Fluent French speaking and comprehension skills are mandatory.
  • Proficiency in Microsoft Excel, including Pivot Tables, Lookups, and Data Analysis, PowerPoint presentation, and R Studio.
  • Strong analytical and problem-solving skills.
  • Experience with Power BI, Tableau, or other visualization tools is advantageous.
  • Exposure to global operations, shared services, BPM/BPO, or consulting environments is preferred.

Responsibilities

  • Consolidate and maintain data from multiple international delivery locations.
  • Prepare monthly, quarterly, and ad-hoc MIS reports and management dashboards.
  • Analyze business performance metrics and provide actionable insights to leadership.
  • Conduct market, industry, competitor, and business research to support strategic initiatives.
  • Create executive-ready PowerPoint presentations for business reviews and board-level reporting packs.
  • Work with cross-functional and international stakeholders to gather, validate, and present data.
  • Support leadership with analytical insights and performance tracking.

Desired Qualifications

  • Experience with Power BI, Tableau, or other visualization tools.
  • Exposure to global operations, shared services, BPM/BPO, or consulting environments.

About the Company

WNS

Global BPM and analytics services provider

WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.

Company size
10,001+
Company stage
Acquired
Total funding
$3.3B
Headquarters
Mumbai, India
Founded
1996

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