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Docflow Labs

Automates DME/HME back-office with deterministic AI

Founding Account Executive

Account ExecutiveConfirmed live in the last 24 hours
Full-timeLos Angeles, CA, USA

About the Job

Requirements

  • At least 4 years of software sales experience, including at least 2 years in a full-cycle closing role; experience should include sourcing a pipeline, carrying a quota, and signing customers.
  • A strong process and systems mindset, high organization, and satisfaction in turning manual processes into automated ones.
  • Adaptability and willingness to take on work beyond a conventional sales role as the first non-founder hire.
  • Willingness to travel about 50% and work in the office five days a week when not traveling.
  • Genuine interest in AI-based automation and how software is built.
  • Must be authorized to work in the United States without sponsorship; F-1 OPT and STEM OPT are included among statuses that eventually require sponsorship.

Responsibilities

  • Run the full sales cycle, including prospecting, qualifying, demos, scoping pilots, closing, and expanding accounts.
  • Use AI tools to understand customers’ current work and define what will be automated.
  • Own signed pilots through live automation, leading implementation and involving the product engineer when needed.
  • Follow up on the existing pipeline and keep each deal moving.
  • Shape internal tools to make sales and implementation more efficient for the team.
  • Travel roughly half of work weeks for regional industry conferences and customer visits across the United States, typically on two- to three-day trips.
  • Work from the North Hollywood WeWork office when not traveling.
  • Feed customer learnings into the product and sales playbook.
  • Help define sales and implementation processes at Docflow.

Desired Qualifications

  • Healthcare sales experience or experience selling to provider or back-office operations.
  • Personal use of AI tools such as Claude Code, Codex, Cursor, Bolt, Lovable, v0, or Replit.
  • Hands-on experience with workflow or process automation.
  • Based in Los Angeles or willing to relocate there.

About the Company

Docflow Labs

Automates DME/HME back-office with deterministic AI

Docflow Labs builds an AI-powered outsourcing platform that automates back-office operations for DME/HME providers. It partners with operators to convert their manual processes into deterministic, auditable software automations instead of relying on generic prompts. The platform handles tasks such as patient intake, prior authorization packet preparation, document triage, and submitting to payers, with HIPAA compliance and full observability including logs, screenshots, and audit trails. A key feature is self-healing, allowing the system to adapt to changes in payer portals and rules while maintaining high accuracy. The company differentiates itself by emphasizing rule-based, auditable automation rather than purely generative AI, offering a 30-day pilot with a money-back guarantee to prove value. Its goal is to improve operational efficiency and reduce order cycle times so staff can focus on patient-facing work and exception handling rather than routine admin tasks.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Los Angeles, CA
Founded
2024

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