Elwyn of Pennsylvania and Delaware

Provides behavioral health services and recovery

Case Manager

Case Management & AdvocacyUpdated on Nov 10

Full-timeCranston, RI, USANo salary listedIn-person

About the Job

Requirements

An associate degree or bachelor's degree is required.
A degree in a human service field such as Social Work, Psychology, Rehabilitative Counseling, or a closely related discipline is preferred.
Previous experience working within and managing a unionized workforce is preferred.
Non-profit human service experience is highly preferred.
The role requires demonstrating the ability to work effectively as part of a team.
The role requires working in a fast-paced environment and managing and prioritizing multiple, often competing, priorities.
The role requires strong attention to detail.
The role requires strong time-management and organizational skills.
The role requires anticipating future needed changes or identifying problem areas and taking effective action.
The role requires being able to perform CPR and crisis intervention using agency-trained protocols.
The role requires excellent customer interaction, collaboration, presentation, and written and verbal communication.
The role requires demonstrated basic, intermediate, or advanced experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
The role requires experience using and knowledge of an Electronic Health Record (EHR) system.
Access, Publisher, and report-writer experience is preferred.
The role requires a current, valid driver's license in the state of residence, at least two years of driving experience within the United States, and an acceptable driving record.

Responsibilities

Understand signs and symptoms of mental illnesses and intervene therapeutically in a recovery-based environment.
Demonstrate knowledge of prescribed medications and monitor them according to Elwyn Adult Behavioral Health state-specific medication guidelines.
Maintain client records in accordance with agency policy and procedures.
Develop, implement, and modify treatment plans based on a comprehensive client assessment.
Ensure clients live in a safe and clean environment.
Provide psychoeducational services to clients and their families as required.
Meet productivity standards in fee-for-service programs.
Integrate the Prism Model for effective treatment of serious and persistent mental illness into everyday practice and clinical intervention.
Perform CPR, crisis intervention, and medication administration using agency-trained protocols.
Maintain current state-mandated training and certifications.
Provide on-call coverage on a rotating basis when staff members call out and no other coverage is available, promptly respond to the manager's call within 15 minutes, and be prepared to report to the program within one hour.

Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

Generous Paid Time Off
Comprehensive Medical/Dental/Vision Benefit Packages
Earned Wage Access/On-Demand Pay
Paid On-the-Job Training
Tuition Reimbursement
Career Advancement Opportunities and Growth
Flexible Schedules
Retirement Savings Plan

Join us and be a part of something bigger. Apply today.

Job Description

Elwyn seeks a Case Manager, who will be responsible for the general daily care of program clients, providing counseling and advocacy in a therapeutic setting to assist young adult through geriatric clients with chronic mental illness and co-occurring disorders. The goal is to help clients achieve social, economic, emotional, and personal independence to live in the community.

DUTIES AND RESPONSIBILITIES:

Understand the signs and symptoms of mental illnesses and intervene therapeutically in a recovery-based environment
Demonstrate knowledge of prescribed medications and monitor them according to Elwyn Adult Behavioral Health state-specific medication guidelines
Maintain client records in accordance with agency policy and procedures
Develop, implement, and modify treatment plans based on a comprehensive client assessment
Ensure that clients live in a safe and clean environment
Provide psychoeducational services to clients and their families as required
Meet productivity standards in fee-for-service programs
Integrate the Prism Model for effective treatment of serious and persistent mental illness into everyday practice and clinical intervention
Perform cardiopulmonary resuscitation (CPR), crisis intervention and medication administration using agency-trained protocols
Maintains current state-mandated training and certifications
Responsible for on-call coverage including being responsible, on a rotating basis, for program coverage when staff members call out and no other coverage is available and promptly responding to the manager’s call within 15 minutes and being prepared to report to the program within one hour

QUALIFICATIONS, EDUCATION AND EXPERIENCE:

Associate degree or bachelor’s degree required
A degree in the human service field, such as Social Work, Psychology, Rehabilitative Counseling, or a closely related discipline is preferred
Previous experience working within and managing a unionized workforce preferred
Non-profit human service experience highly preferred
Demonstrated ability to work effectively as part of a team
Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities
Demonstrated strong attention to detail
Demonstrated strong time management and organizational skills
Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
Must be able to perform CPR and crisis intervention using agency-trained protocols
Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication
Demonstrated (basic, intermediate, advanced) experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; Access, Publisher and report-writer experience preferred
Experience using and knowledge of the Electronic Health Record (EHR) system
Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information.

Know Your Rights: Workplace discrimination is illegal

About the Company

Elwyn of Pennsylvania and Delaware

Provides behavioral health services and recovery

Elwyn of Pennsylvania and Delaware provides behavioral health services to people with mental illness and addictions to improve their quality of life. The organization runs programs across six states (Delaware, Maine, Massachusetts, North Carolina, Pennsylvania, and Rhode Island) and serves more than 7,000 individuals using a person-centered approach, with services delivered in communities to support recovery. Compared with others, it distinguishes itself through its broad geographic reach and focus on individualized care that centers on the needs and goals of each person. The overarching goal is to help people find hope and achieve lasting recovery and improved well-being.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Lincoln, RI
Founded: Not listed

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