EMT Dispatcher

Where You’ll Work

St. Joseph Health has been caring for the communities in and surrounding the Brazos Valley since 1936 (Bryan/College Station, Navasota, Caldwell, Madisonville (TX)). St. Joseph has a Level III Trauma Center, the first Joint Commission certified Primary Stroke Center and the first accredited Chest Pain Center in the Brazos Valley. St. Joseph Health is a leader in critical care and the largest provider of cardiovascular care in the region. As an integrated healthcare system St. Joseph Health includes a comprehensive network of over 100 employed providers including primary care physicians specialists and advanced practice clinicians. The network includes more than 30 ambulatory clinics featuring Primary Care, Express Clinics and Imaging and Diagnostic Services.

Job Summary and Responsibilities

As our EMT, you will perform essential general patient care, meticulously following established clinic workflows to ensure efficient and high-quality service delivery within an outpatient setting.

Every day you will complete comprehensive patient intake duties, including obtaining vital signs, verifying allergies and medications, and documenting reasons for visits. You'll also collect and prepare specimens, administer ordered medications and vaccines, clean and sterilize instruments, ensure exam room readiness, and meticulously complete safety checklists, escalating any non-routine issues promptly.

To be successful in this role, you will demonstrate a strong commitment to patient care, efficiency, and safety, adeptly managing all intake processes and supporting clinical operations. Your ability to meticulously follow protocols, maintain a clean and stocked environment, and proactively address concerns will be crucial for exceptional patient experiences.

• Assures proper utilization of vehicular resources to assure prompt completion of requests for services.
• Inspects communication equipment for operational requirements, repairs equipment within scope of abilities, reports needed maintenance and/or deficiencies to relief and supervisor.
• Receives and enters call/patient information into computerized dispatch system.
• Provides dispatch accountability for all services (Ambulance, Wheelchair Van & Support Vehicle) during assigned shift, auditing daily CAD log to reflect ePRC to assure completion of data.
• Maintains proficiency in Communications computer software required for daily operations.
• Consults with Billing Coordinator referencing necessary pre-transport screening patient information, Medicare and Medicaid Laws/Guidelines updates, and other contractual obligations for services.

Job Requirements

Required:

• High School GED or
• High School Graduate
• Emergency Medical Dispatchers, within 6 - months
• Basic Life Support - CPR, within 14 - days