Simplify Logo

Full-Time

Customer Success Manager

Confirmed live in the last 24 hours

SevenRooms

SevenRooms

201-500 employees

Guest experience and retention platform for hospitality

Food & Agriculture
Data & Analytics
Enterprise Software
Consumer Goods

Senior

Remote in UK

Category
Customer Success & Support
Customer Success Management
Sales & Account Management
Required Skills
Communications
Requirements
  • 4+ years of experience working in a Customer Success or Account Management role
  • Excellent verbal and written communications skills
  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Experience building and implementing systems and process for internal communication
  • Proven ability to manage multiple projects while paying attention to detail
Responsibilities
  • Customer Success Management
  • Data-Focus
  • Technical Aptitude
  • Collaboration

SevenRooms provides a Guest Experience and Retention platform for hospitality operators, offering reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing, and marketing automation technologies to enhance guest experiences and drive repeat business globally.

Company Stage

Series B

Total Funding

$69.9M

Headquarters

New York City, New York

Founded

2011

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

58%