SevenRooms

SevenRooms

Hospitality guest experience and retention platform

Overview

SevenRooms offers a guest experience and retention platform for hospitality, uniting reservations, takeout, feedback, and loyalty across properties in one system. It builds a single guest profile by combining data from on- and off-premise interactions and uses automation to standardize service and save staff time. Revenue comes from a subscription, and the platform provides insights for personalized marketing and cross-channel sentiment tracking. By blending operations and marketing in one data-driven platform, SevenRooms helps hospitality businesses improve guest experiences, foster loyalty, and drive repeat visits.

About SevenRooms

Simplify's Rating
Why SevenRooms is rated
B-
Rated B on Competitive Edge
Rated B on Growth Potential
Rated C on Differentiation

Industries

Data & Analytics

Enterprise Software

Company Size

201-500

Company Stage

Acquired

Total Funding

$1.3B

Headquarters

New York City, New York

Founded

2011

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Simplify's Take

What believers are saying

  • Channel Connect expands multi-platform reservation management for fragmented operators.
  • DoorDash distribution can widen reach across merchants already using its commerce stack.
  • Product breadth supports upsells into marketing automation, review aggregation, and revenue tools.

What critics are saying

  • DoorDash can repackage SevenRooms as a bundled feature, weakening standalone positioning.
  • OpenTable and Resy pressure SevenRooms in standardized reservation workflows.
  • Third-party booking integrations shift guest data control toward partner platforms.

What makes SevenRooms unique

  • SevenRooms unifies reservations, CRM, marketing, and operations for hospitality operators.
  • It owns guest data across on-premise and off-premise dining interactions.
  • The platform serves restaurants, hotels, nightlife, and entertainment venues globally.

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Funding

Total Funding

$1.3B

Above

Industry Average

Funded Over

9 Rounds

Notable Investors:
Acquisition funding comparison data is currently unavailable. We're working to provide this information soon!
Acquisition Funding Comparison
Coming Soon

Benefits

Unlimited Paid Time Off

Paid Parental Leave

Comprehensive Medical, Dental, and Vision Benefits

Life Insurance

401(k) Retirement Plan

Company Equity

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

-2%
Altamarea Group
Aug 24th, 2025
The Boutique Advantage: Why Small-Scale Operators Outperform Big Chains

Altamarea has partnered with platforms like SevenRooms to gain a deeper understanding of its guests' preferences, allowing Altamarea to personalize their experience from the moment they make a reservation.

PR Newswire
Jun 4th, 2025
Collective Retreats Governors Island Returns For The 2025 Season With A Nature-Forward Escape In The Heart Of Nyc

As Governors Island celebrates its 20th season open to the public, New York City's only waterfront glamping retreat returns for 2025 with renewed culinary offerings, refreshed recreational experiences, and curated summer programming—just a 10-minute ferry ride from Manhattan.NEW YORK, June 4, 2025 /PRNewswire/ -- Nestled within a 172-acre green haven Collective Retreats Governors Island proudly announces its reopening for the 2025 season. As the only overnight lodging destination on Governors Island, the retreat offers 29 immersive glamping-style accommodations at the historic destination that allow guests to unwind and connect with nature in a secluded environment along the shores of New York Harbor. With upgraded culinary offerings and thoughtful programming, the retreat provides an accessible escape that feels worlds away

PYMNTS
May 27th, 2025
Doordash To Offer $2 Billion Of Convertible Senior Notes To ‘Enhance Strategic Flexibility’

DoorDash plans to offer and sell $2 billion of convertible senior notes to “enhance strategic flexibility.”The local commerce platform intends to use some of the net proceeds from the offering to fund the cost of entering into convertible note hedge transactions, and the remainder for general corporate purposes, “which may include potential acquisitions and potential repurchases of shares of our outstanding Class A common stock,” according to a Tuesday (May 27) press release.The move came three weeks after DoorDash announced its plans to acquire hospitality tech company SevenRooms and local commerce platform provider Deliveroo.When announcing its agreement to acquire SevenRooms, DoorDash said the deal will expand its commerce platform capabilities and enable it to help merchants serve their customers across all channels.“With SevenRooms, we’re excited to give local businesses around the globe new ways to bring more guests in the door, build and grow direct relationships with their customers, access best-in-class CRM, and drive profitability through smarter marketing,” Parisa Sadrzadeh, vice president of strategy and operations at DoorDash, said at the time in a press release.The acquisition of Deliveroo, which operates in more than 30 countries, partners with 500,000 local businesses and serves 42 million monthly active users, will strengthen DoorDash’s position as a platform in global commerce, DoorDash said in a May 6 press release.The deal will add Deliveroo’s local expertise to DoorDash’s operating playbook, DoorDash CEO and co-founder Tony Xu said in the release.“We’ll cover more than 40 countries with a combined population of more than 1 billion people, enabling us to provide more local businesses with the tools and technology they need to thrive,” Xu said.DoorDash announced the acquisitions on the same day it reported its first-quarter earnings results, saying it set new quarterly records for total orders, marketplace gross order value, revenue and GAAP net income.The company said in a May 6 earnings release that it is focused on expanding the quality and breadth of the products it offers and improving its execution, “as we believe this is the best way to drive long-term value for consumers, merchants, Dashers and our shareholders.”

Drinks Trade
May 7th, 2025
DoorDash acquires SevenRooms to 'thrive in an omnichannel world'

In the Australian market - considered by co-founder Allison Page to "have some of the more sophisticated [hospitality] groups here that are doing really interesting stuff" - SevenRooms competes with similar platforms such as OpenTable and Resy.

Bloomberg L.P.
May 6th, 2025
DoorDash Buys SevenRooms for $1.2 Billion in Restaurant Tech Bet

In a matter of five hours, the US delivery firm DoorDash Inc. announced two multibillion-dollar acquisitions that stand to turn what is already the largest food-delivery service in the US into a formidable global player. It agreed to buy London-based delivery Deliveroo Plc for 180 pence per share, or about £2.9 billion ($3.9 billion), and it’s acquiring hospitality tech company SevenRooms Inc. for $1.2 billion.

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