SevenRooms provides a platform designed to improve the guest experience in the hospitality sector. This platform helps businesses like restaurants and hotels manage reservations, takeout orders, and customer satisfaction. By breaking down data silos, SevenRooms allows these businesses to see each guest's preferences, enabling them to tailor their services accordingly. This personalization enhances the overall experience and encourages customer loyalty. The platform also includes automated tools that streamline operations and save staff time. SevenRooms charges a subscription fee for its services, which not only helps businesses operate more efficiently but also offers insights into customer behavior for personalized marketing efforts. The goal of SevenRooms is to help hospitality businesses improve their services, foster loyalty, and drive repeat visits.

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Nobody have seen the recent Cohesity deal with Veritas Technologies unveiled a few weeks ago but this one is big, a real surprise for the storage industry. Founded in 2011, SevenRooms, an online hospitality platform, acquires Vast Data for a deal evaluated at $10 billion, above the last valuation reached with the most recent VC […]

SevenRooms Acquires Vast Data in $10 Billion Deal

Capital One is expanding its airport lounge chain in a bid to win cardholding travelers.As Bloomberg News reported Friday (Sept. 8), the lender just opened its newest lounge at Dulles International Airport in Washington D.C., with plans for more lounges in Denver, Las Vegas and New York City.The report noted that Capital One is competing in this space against American Express — which runs its Centurion Lounges in a number of airports — and JPMorgan Chase & Co., which will open at least seven airport lounges around the U.S. by year’s end.The Capital One lounges will be open to the public at $65 a person, according to the company.Bloomberg described the new Capital One lounge as “compact but cool,” seemingly designed for more socializing than offering travelers a place to work in privacy. Jenn Scheurich, Capital One’s head of travel, told the news outlet this reflects the customer base at a time of dwindling corporate travel.“We’re not setting our bar at ‘great for an airport,’” she said. “We’re setting our bar at a hospitality environment that you would be excited to encounter in your neighborhood or in a great city.”As PYMNTS wrote in August, industry observers believe business travel won’t return to pre-pandemic levels for at least another year.“Delays are coming from both sides, as airlines are taking longer than expected to get planes out of storage and back in the air, struggling to hire the numbers of cabin crew and pilots they need, as well as twiddling their thumbs waiting for new planes to be manufactured,” the report said. “A lot of the additional airline capacity coming online is geared toward international travel, not domestic routes.”Earlier this year, Capital One acquired digital concierge company Velocity Black to supplement its customer experience offerings.Velocity Black’s platform combines technology and human experts to recommend and fulfill travel, entertainment, shopping and dining offerings to consumers

Capital One Tries To Woo Travelers With Airport Lounges

SevenRooms partners with Curator Hotel & Resort Collection to elevate guest experiences, engagement and loyalty.

SevenRooms Partners with Curator Hotel & Resort Collection to Elevate Guest Experiences, Engagement and Loyalty

SevenRooms introduces new text marketing solution for restaurants.

SevenRooms introduces new text marketing solution for restaurants

This week, global leader in hospitality marketing and operations services SevenRooms has launched its debut Customer Advisory Board in collaboration with hospitality experts from Australia, the United States, Hong Kong, and United Kingdom.

SevenRooms debuts its new global Customer Advisory Board

Square has formed several new integrations and partnerships with organizations serving food and beverage (F&B) companies.The provider of commerce solutions also said that 45% of F&B sellers adopt a third-party solution within their first year of using Square, according to a Tuesday (May 14) press release.“Restaurants today rely on a variety of tools and services to drive operational efficiency, manage labor costsand find new avenues for growth in an increasingly competitive and challenging landscape,” Ming-Tai Huh, head of food and beverage at Square, said in the release.To help these businesses find and use integrated solutions, Square launched its App Marketplace a decade ago, according to the release.Some of the latest partner integrations now available to F&B businesses are SevenRooms, which allows restaurants to see reservations and customer insights on their point of sale (POS) system; Restaurant365, which helps restaurants manage their accounting, workforce and store operations; 7shifts, which gives operators access to restaurant performance data in real time; Popmenu, which helps restaurants grow their digital presence; and Olo, which lets operators view orders from all their digital channels in one place.Square has also formed industry partnerships with food service distributor Performance Foodservice and three restaurant associations — the Illinois Restaurant Association, the California Restaurant Association and the New York State Restaurant Association — to better serve F&B businesses with its solutions.In addition, Square has rolled out a new machine learning (ML)-powered recommendation engine for partner integrations. This tool provides personalized, timely recommendations to sellers.“The value of ensuring food and beverage businesses can seamlessly build the technology stacks that best fit their operations is evident in the engagement and growth we’re seeing, and Square is committed to providing sellers with best-in-class integrations that help them more easily navigate the complexities of running and growing their business,” Huh said in the release.PYMNTS Intelligence has found that technology is now a critical part of the restaurant experience, helping these businesses streamline business operations and meet consumers’ growing appetite for seamless experiences.Restaurants are increasing their digital engagement capabilities, and consumers are eagerly embracing this, according to “Inflation Puts Technology on the Menu for Restaurants,” a PYMNTS Intelligence and American Express collaboration

Square Adds 5 New Integrated Solutions For Restaurants

Want to save and revisit your favorite articles? Upgrade to vegconomist+ and unlock our new bookmark feature. Subscribe today and enjoy a wide range of exclusive perks to gain a competitive edge in the vegan business world!UPSIDE Foods announces the first reservations to experience its historic cultivated chicken are now open to the public. On August 4, Bar Crenn in San Francisco will begin serving UPSIDE’s cultivated chicken as part of a six-course meal, marking the first time members of the public can sign up to purchase cultivated meat in the US.The announcement comes just weeks after UPSIDE completed the first consumer sale of its cultivated chicken, also at Bar Crenn, to several winners selected from a social media contest. UPSIDE’s first official public seating will take place on August 4 at 5:00 pm PT, when Chef Dominique Crenn will serve the startup’s cultivated chicken as part of a six-course meal priced at $150.During the dinner service, the chicken will be fried in a tempura batter and served with chili aioli in a black ceramic vessel garnished with edible flowers and greens. Limited reservations will be offered on a first-come, first-serve basis.“An amazing culinary experience”“It was an incredible honor to introduce the first-ever cultivated meat to consumers in the US, and now, I’m thrilled to have UPSIDE’s cultivated chicken featured regularly on the Bar Crenn menu,” said Chef Dominique Crenn. “Eating UPSIDE’s delicious cultivated chicken is not only an amazing culinary experience – it’s also a powerful statement towards building a more compassionate and sustainable future

Upside Foods: Reservations Now Open To Purchase Cultivated Meat For First Time In Us

NEW YORK, Jan. 30, 2024 /PRNewswire/ - SevenRooms, a leading marketing and operations platform for the hospitality industry, has announced its acquisition of HeyPluto, an AI SMS marketing platform used by hospitality and consumer brands to build and sustain authentic and mutually profitable relationships with their customers.

SevenRooms Expands AI-Powered Personalized Messaging Capabilities with Acquisition of HeyPluto

Famed Roaring '20s-Inspired Supper Club Opens Highly-Anticipated Third LocationMIAMI, Dec. 15, 2023 /PRNewswire/ -- Delilah Miami, the latest outpost of Los Angeles-based h.wood Group's beloved Delilah restaurant concept, has officially opened its doors in Miami's Brickell neighborhood. Marking the first East Coast opening in The h.wood Group's portfolio of more than 15 hospitality concepts in North America and the Middle East, Delilah Miami brings its modern-day supper club concept to the Magic City - set to redefine Miami's luxury dining and entertainment scene.Delilah Miami - Photography by World Red Eye Delilah Miami - Photography by World Red Eye."Delilah Miami embodies the decadence, glamour and sophistication of the Jazz Age to create a dining and entertainment experience unlike any other in the city today," said John Terzian, co-founder of The h.wood Group. "While the original vision and unparalleled standards of service can be found at every Delilah, our long-awaited East Coast debut will have its own unmistakable Miami vibe. Magic happens every night at Delilah in Los Angeles and Las Vegas…and we can't wait to see what's in store at Delilah Miami."The DesignFashioned to be a portal to the past with the modern design sophistication of today, Delilah Miami is Terzian's vision brought to life by Built Design. Awash in a palette of light pink, teal and gold, Delilah Miami blends the signature style of the Los Angeles and Las Vegas outposts while adding classic Miami flair including intricate ceiling soffits with bright wallpapers; a rich, Turkish burl wood lobby; a grand stairwell entrance and luxury marble and stone throughout

Delilah Meets Miami

SevenRooms launches new sales and profitability tool.

SevenRooms launches new sales and profitability tool

Guest experience and retention platform for hospitality

SevenRooms

Guest experience and retention platform for hospitality

SevenRooms

Guest experience and retention platform for hospitality

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