Senior Engineer

Location: Bangalore

Department: Information Technology

Reports to: Senior Director- Applications and Systems 

Years of Experience - 8+ Years

Position Summary:

The Senior Infrastructure Engineer – Storage and Backup is responsible for designing, implementing, and operating resilient storage, backup, and disaster recovery solutions across on-premises, hybrid, and cloud environments. This role provides deep technical expertise, leads complex infrastructure initiatives, ensures data protection, security, and compliance, and collaborates closely with cross-functional teams to align infrastructure capabilities with business continuity and performance objectives.

Key Responsibilities:

• As a Senior Infrastructure Engineer in Storage and Backup, you will play a critical role in ensuring the stability, scalability, and resilience of our organization's storage, disaster recovery (DR), and backup solutions across on-premises, hybrid, and multi-cloud environments.

Primary Responsibilities:

Solution Architecture & Design

• Collaborate with business and technical teams to design and implement scalable, secure, and high-performance storage architectures.
• Evaluate and select storage technologies (SAN, NAS, object storage, cloud-based storage) based on workload characteristics and performance requirements.
• Design and implement disaster recovery (DR), backup, and high availability (HA) solutions that align with SLAs, RPO, and RTO objectives.
• Architect efficient backup solutions that safeguard critical production systems and business data.
• Prepare detailed architecture diagrams, data flow models, and technical documentation for storage, backup, and DR strategies.

Implementation & Deployment

• Lead the deployment and integration of storage infrastructure solutions across compute, network, and cloud environments.
• Implement and maintain backup solutions (NetBackup, Rubrik and ASR) ensuring comprehensive data protection in both on-premises and cloud environments.
• Deploy disaster recovery solutions, ensuring rapid recovery of critical systems during a failure.
• Automate infrastructure provisioning, configuration, backup scheduling, and monitoring tasks using Infrastructure-as-Code (IaC) tools and scripting.
• Manage data migrations from legacy systems to modern storage platforms while maintaining data integrity and backup consistency.
• Work closely with DevOps, infrastructure, and application teams to ensure seamless deployments and disaster recovery testing.

Maintenance & Operations

• Proactively monitor storage and backup system performance to ensure optimal operation, capacity, and usage.
• Perform regular system updates, including firmware upgrades, patching, and health checks on storage and backup systems.
• Troubleshoot, investigate, and resolve incidents related to storage, backup, and disaster recovery, addressing performance bottlenecks and system failures.
• Conduct routine backup verification to ensure data integrity and test recovery readiness.
• Maintain comprehensive documentation related to backup and disaster recovery, including logs, procedures, and test results.

Security & Compliance

• Participate in regular audits, risk assessments, and security reviews to maintain compliance with both internal and external requirements.
• Lead efforts to ensure infrastructure meets cybersecurity standards such as ISO 27001, PCI, and relevant frameworks.

Capacity Planning & Performance Tuning

• Forecast future storage and backup needs based on growth trends, disaster recovery requirements, and business objectives.
• Optimize storage allocation, backup retention policies, and recovery workflows to meet both performance and cost requirements.
• Review backup schedules and retention policies, ensuring they minimize data loss in the event of a failure or disaster.

Backup & Disaster Recovery Planning & Testing

• Lead the design, implementation, and continuous improvement of disaster recovery plans to ensure business continuity.
• Perform regular testing of disaster recovery plans, including data failover, failback, and system restoration.
• Ensure off-site and cloud-based backups are implemented and managed for DR readiness.
• Establish and refine backup retention policies that balance compliance, cost, and recovery needs.

Collaboration & Support

• Provide tier 3 support for escalated issues related to storage, backup, and DR.
• Collaborate with vendors and third-party support teams to manage hardware/software issues, service renewals, and SLAs for storage, backup, and DR solutions.
• Engage with cross-functional teams (DevOps, infrastructure, application teams) to ensure storage and DR strategies align with business continuity goals and IT roadmaps.
• Foster positive vendor relationships and ensure that SLAs, performance, and compliance are met.

Documentation & Knowledge Management

• Maintain up-to-date high-level and low-level design documentation (HLD/LLD), Standard Operating Procedures (SOPs), and runbooks.
• Author and publish knowledge base articles for internal and external teams via ServiceNow or similar platforms.
• Support process optimization initiatives, helping to Shift Left on Low level tasks

Process Excellence & Automation

• Lead the adoption of IT Service Management (ITSM) best practices (Incident, Problem, Change, Knowledge, Availability).
• Drive automation and process optimization using Python, Power Automate, Azure DevOps, and other relevant tools.
• Bachelor’s degree in computer science, Engineering, or a related technical field.
• Pure Storage Certified Data Storage Associate (formerly Global Enablement)
• Microsoft Certified: Azure Solutions Architect Expert
• Google Certified Solutions Architect

Key Skills & Competencies:

• 8+ years of experience in IT Infrastructure, Data Center Management, and Cloud Architecture with a focus on storage, backup, and disaster recovery.
• Expertise in cloud migration (AWS, Azure) and virtualization technologies.
• Strong cybersecurity expertise, particularly in storage and backup systems.
• Hands-on experience with cloud storage solutions, backup management tools (Rubrik, NetBackup), and disaster recovery strategies.
• Knowledge in automation and scripting using tools like Python, PowerShell, and Infrastructure-as-Code (IaC) tools.
• Exceptional troubleshooting and performance tuning skills for storage and backup solutions.
• Experience in managing vendor relationships and SLA performance.
• Strong Communication and interpersonal skills, with the ability to engage with senior stakeholders
• Excellent documentation skills for creating system designs, runbooks, and knowledge base articles.

Preferred Experience:

• Hands-on implementation experience with cloud-based storage, hybrid cloud environments, and data protection strategies.
• Exposure to ISO/ITIL-based governance frameworks and global/regional operations.
• Ability to lead and mentor junior engineers, providing technical direction and guidance.