Housekeeping Manager

Job Description

• Ensure the smooth running of the housekeeping department, where all aspects of the guest experience and cleanliness are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.
• Working proactively to maximize guest satisfaction, comfort and cleanliness, delivering a positive and responsive approach to enquiries and problem resolution
• Develops and implements strategies where the housekeeping department metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.
• Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting and promoting the company culture and values.
• Prepares and is responsible for the departmental budget, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained.
• Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner.
• Establish and deliver effective programmes that advances service standards, profitability and cost control which may include working with internal and external stakeholders as required, whilst incorporating environmental concerns.
• Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

Qualifications

• Diploma or degree in Hospitality Management, Hotel Management, or a related field.
• At least 5 years of housekeeping experience, including 2–3 years in a supervisory or management role, preferably in an upscale hotel.
• Strong knowledge of guest room and public area cleaning, laundry operations, hygiene standards, and chemical safety.
• Ability to maintain Radisson Blu’s cleanliness, service, and guest satisfaction standards.
• Experience in staff supervision, training, scheduling, and performance management.
• Ability to manage departmental budgets, stock, linen, equipment, and costs.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to coordinate with Front Office, Engineering, and other departments.
• Ability to work flexible hours, including weekends and public holidays.
• Very good command of written and spoken English

Additional Information

Why Join Radisson Hotel Group? 

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. 

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives. 

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. 

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!  

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. 

Apply now and let’s make every moment matter. 

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.