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iKnowHow

Robotics, AI, and digital health solutions

Functional Analyst

Full-TimeUpdated on 10/17/2026
No salary listed
Senior
Bachelor's
Athens, Greece
Hybrid
Business & StrategyBusiness Analysis

About the job

Requirements
  • Minimum 5 years of experience as a Functional Analyst in the banking sector and/or on Business Process Management systems.
  • Proven experience analyzing and documenting functional requirements, including business processes, user stories, and use cases.
  • Hands-on experience with business process modeling techniques and tools, such as Business Process Model and Notation (BPMN).
  • Experience with data analysis techniques and tools.
  • Excellent written and verbal communication skills to convey complex information to business and technical audiences.
  • Team-leading skills and the ability to coordinate work across stakeholders.
  • Strong interpersonal and collaboration skills.
  • A university degree or equivalent.
  • Excellent command of the English language.
Responsibilities
  • Elicit, analyze, and document functional requirements in collaboration with clients and business stakeholders.
  • Translate business needs into clear user stories, use cases, business rules, and acceptance criteria.
  • Model and analyze business processes using Business Process Model and Notation (BPMN), identifying gaps and improvement opportunities.
  • Bridge business and technical teams to ensure a shared understanding of requirements throughout the delivery lifecycle.
  • Work with development teams during implementation to clarify requirements and resolve functional issues.
  • Support quality assurance teams in defining test scenarios and ensuring requirements traceability, and participate in user acceptance testing.
  • Use data analysis to support requirements definition, validate solutions, and inform decision-making.
  • Guide and coordinate the work of other analysts within the project team.
Desired Qualifications
  • Experience with lending automation systems, such as loan origination or credit workflows.
  • Experience with Business Process Management platforms such as Camunda, Pega, Appian, or similar.
  • Experience working in Agile/Scrum environments.
  • Familiarity with tools such as Jira, Confluence, or similar.
  • Knowledge of SQL for data analysis.

About the company

iKnowHow designs and delivers custom robotics, automation and software solutions for industry, along with digital health and digital transformation services for public and private sectors. Its offerings combine embedded systems, AI/ML and computer vision to turn sensor data into actionable insights, delivered as end-to-end solutions from hardware to software platforms. The company differentiates itself as a single, integrated provider after merging with Innora, able to cover hardware, software and data analytics across three business units. Its goal is to help organizations boost efficiency and decision-making through data-driven automation while growing its market presence and turnover in Europe and the US.

Company Size

51-200

Company Stage

N/A

Total Funding

$30K

Headquarters

Municipal Unit of Neo Psychiko, Greece

Founded

2002

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Simplify Jobs

Simplify's Take

What believers are saying

  • HARPIA-Defence started December 1, 2025, with iKnowHow as coordinator.
  • Minotaur-R qualified for Phase II in September 2026, unlocking further funding.
  • iKnowHealth won four Healthcare Business Awards 2025, reinforcing digital health credibility.

What critics are saying

  • Public-sector and EU-funded projects dominate revenue, creating procurement timing risk in 2026.
  • Minotaur-R still needs Phase II optimization before customer piloting, delaying commercialization.
  • Heavy reliance on niche robotics and health contracts makes a funding shortfall existential.

What makes iKnowHow unique

  • 2002 Athens roots and 2016 Innora merger created a rare robotics-to-software shop.
  • ISO 9001, 27001, 14001, and 13485 certifications support regulated industrial and health delivery.
  • HARPIA-Defence and Minotaur-R show EU-funded capability across autonomy, AI, and defense systems.

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Benefits

  • Health Insurance
  • Professional Development Budget
  • Hybrid Work Options

Growth & Insights

Headcount

6 month growth

2%

1 year growth

15%

2 year growth

15%