Inside Sales Representative

Job Description:

Position Summary

RxSafe / Eyecon is seeking a motivated, results-driven Inside Sales Representative to expand the use of Eyecon pharmacy counting and verification technology and create new opportunities for the broader RxSafe portfolio. This position will spend the majority of its time proactively calling and emailing pharmacies, following up on inbound and marketing leads, conducting virtual discovery and product presentations, and moving qualified Eyecon opportunities through the sales process.

Eyecon is purpose-built for pharmacy workflow and helps pharmacies improve prescription counting accuracy, efficiency, and documentation through visual counting and verification technology. The Inside Sales Representative will become a product expert who can clearly connect Eyecon's capabilities to the day-to-day challenges faced by pharmacy owners, pharmacists, technicians, and managers.

In addition to selling Eyecon, this role will identify pharmacy needs that may be a fit for RxSafe automation solutions, qualify those opportunities, and generate high-quality leads for the RxSafe sales team. This is a fully remote position with no routine customer visits. Success requires a self-starter who is highly organized, persistent, comfortable working independently, and able to create structure and momentum in a remote environment.

About RxSafe / Eyecon

RxSafe provides pharmacy automation and technology solutions designed to help pharmacies improve accuracy, safety, efficiency, workflow, and medication adherence. The product portfolio includes Eyecon visual counting and verification solutions along with RxSafe pharmacy automation systems. This role is an important front-line position for introducing pharmacies to our technology, growing Eyecon sales, and creating new opportunities across the RxSafe portfolio.

Key Responsibilities

Eyecon Sales

•  Own the inside sales process for Eyecon opportunities, from initial prospecting and qualification through virtual presentation, quoting, follow-up, negotiation, and close.

•  Conduct high-volume outbound calls and targeted email outreach to independent, community, and other pharmacy prospects.

•  Follow up quickly and consistently on inbound leads, marketing campaigns, trade-show leads, and other sales inquiries.

•  Conduct discovery conversations to understand prescription volume, current counting processes, workflow challenges, business needs, purchasing requirements, and decision-makers.

•  Present and demonstrate Eyecon virtually, clearly communicating its value in pharmacy accuracy, efficiency, workflow, visual verification, and documentation.

•  Develop quotes, manage follow-up, address objections, and advance qualified opportunities through the sales pipeline.

•  Achieve established Eyecon revenue, activity, pipeline, and customer acquisition goals.

RxSafe Lead Generation

•  Identify customer needs and workflow challenges that may be a fit for RxSafe pharmacy automation solutions.

•  Introduce the broader RxSafe product portfolio at a high level and create interest in relevant solutions.

•  Qualify, document, and hand off high-quality RxSafe opportunities to the appropriate sales representative.

•  Coordinate with the RxSafe sales team to ensure effective lead handoff, follow-up, and visibility into opportunity progression.

Prospecting, Pipeline & CRM Management

•  Research and identify prospective pharmacy customers within assigned markets and target segments.

•  Maintain a disciplined cadence of phone, email, and virtual follow-up activity.

•  Build and manage an organized sales pipeline, prioritizing opportunities based on fit, urgency, and likelihood to close.

•  Maintain accurate and timely records of contacts, activities, opportunities, next steps, and lead progression within the CRM and company systems.

•  Partner with marketing and sales leadership on targeted campaigns, lead follow-up strategies, and new business development initiatives.

Customer & Team Collaboration

•  Build credibility and strong relationships with pharmacy owners, pharmacists, technicians, managers, and other decision-makers.

•  Respond professionally and confidently to product questions, objections, competitive considerations, and customer concerns.

•  Collaborate with sales, marketing, technical, implementation, and customer service teams to provide an effective customer experience.

•  Participate in ongoing sales training, coaching, product education, and team development activities.

Travel & Trade Shows

•  Represent RxSafe / Eyecon at approximately five pharmacy industry trade shows per year.

•  Engage attendees, demonstrate products, capture and qualify leads, and execute timely post-show follow-up.

•  No routine customer-site visits are required; customer interactions are primarily conducted by phone, email, and virtual meetings.

Estimated Travel: Approximately five trade shows annually, plus occasional company meetings or training.

Qualifications

•  High school diploma or equivalent.

•  Excellent verbal and written communication skills.

•  Strong phone presence and confidence initiating outbound sales conversations.

•  Ability to quickly build rapport and establish credibility with pharmacy professionals and business owners.

•  Self-motivated, organized, and disciplined, with the ability to thrive in a fully remote work environment with limited day-to-day supervision.

•  Persistence, resilience, and comfort with high-volume prospecting and rejection.

•  Strong organizational and time-management skills with consistent follow-through.

•  Comfort learning, explaining, and virtually demonstrating technology-based products.

•  Proficiency with Microsoft Office applications and the ability to consistently use CRM and sales engagement tools.

Preferred

•  Bachelor's degree in Sales, Marketing, Business, or a related field.

•  Previous experience in inside sales, business development, lead generation, telemarketing, or customer-facing sales.

•  Experience working in a pharmacy, including pharmacy technician, pharmacy operations, or another pharmacy-related role.

•  Experience working in healthcare, medical, pharmaceutical, medical device, or another related field.

•  Experience selling technology, pharmacy solutions, medical products, or capital equipment.

•  Experience using CRM platforms and sales engagement tools.

•  Spanish fluency is a plus.

What Success Looks Like

•  Consistently achieves outbound call, email, and prospecting activity goals.

•  Meets or exceeds Eyecon sales revenue goals.

•  Creates a consistent flow of qualified RxSafe opportunities for the broader sales team.

•  Maintains an accurate, organized, and actively managed sales pipeline.

•  Develops strong knowledge of Eyecon and enough knowledge of the RxSafe portfolio to recognize and create additional opportunities.

•  Works independently, follows through on commitments, and remains productive and accountable in a remote environment.

•  Demonstrates a positive, competitive, persistent, and growth-oriented mindset.

Physical Requirements/Working Conditions (if applicable)

This position is primarily home-office based and requires regular use of a computer, telephone, video conferencing, and other standard office equipment.

Hiring Contingencies - Employment at RxSafe, an ITW Company is contingent upon successful completion of background checks, and pre-hire assessments.

This job description in no way states or implies that these are the only duties to be performed by this employee. Employees will be required to perform all tasks and duties as directed by management. The organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment. Employment at RxSafe/Eyecon remains at will.

RxSafe/Eyecon is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Compensation Information:

$70,000 - $75,000/year plus commissions

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.