A bachelor's degree in a human services field is required.
A high school diploma or equivalent is acceptable if qualifying as a Qualified Addiction Professional (QAP).
At least two years of experience working in Crisis Services is required if a bachelor's degree is the highest level of education obtained, unless the candidate qualifies as a QAP.
If licensed as a therapist, the candidate must hold one of the following credentials: PLPC, LMSW, PLMFT, LPC, LCSW, or LMFT.
If qualifying as a QAP, the candidate must hold one of the following credentials: CADC, CRADC, CRAADC, CCJP, or CCDP.
Responsibilities
Serve as the lead assessor for individuals presenting at the Behavioral Health Crisis Center.
Provide comprehensive assessments, intake documentation, and individualized discharge planning.
Oversee and support non-clinical staff during assigned shifts.
Direct the flow and referral processes to ensure timely, appropriate care.
Collaborate with internal teams, law enforcement, emergency medical services, and community partners to coordinate services.
Maintain accurate, professional documentation and records in compliance with regulations.
Provide culturally responsive care that honors each individual's needs.
Provide virtual support to other Behavioral Health Crisis Center or Youth Behavioral Health Urgent Care sites as needed.
Desired Qualifications
A master's degree in counseling, social work, or psychology is preferred.
To support the continued delivery of quality and compassionate care in our communities, we are offering a retention bonus of $375 for Master's level candidates and an additional $1,000 for Credentialed/Licensed candidates.* Your commitment helps us meet critical service needs, and we’re excited to have you be a part of our mission!
Lead with compassion and expertise — join us as a Crisis Clinician and guide care for individuals in crisis when it matters most. Schedule: PRN/as needed for nights and evenings.
As a Crisis Clinician (Internal Title: Triage Clinician Lead) at our Behavioral Health Crisis Center (BHCC), you’ll be the primary point of assessment for individuals experiencing behavioral health or substance use crises. In this role, you’ll not only provide comprehensive clinical evaluations, but also guide the flow of services, oversee non-clinical team members, and collaborate with community partners to ensure every person receives timely, person-centered care. This is a great opportunity for someone who:
Thrives in a leadership role within a fast-paced, crisis care environment
Wants to directly support individuals in crisis while also mentoring team members
Values collaboration across disciplines, agencies, and community partners
Believes in holistic, person-centered care that prevents unnecessary hospitalization or law enforcement involvement
Serve as the lead assessor for individuals presenting at the BHCC
Provide comprehensive assessments, intake documentation, and individualized discharge planning
Oversee and support non-clinical staff during assigned shifts
Direct the flow and referral processes to ensure timely, appropriate care
Collaborate with internal teams, law enforcement, EMS, and community partners to coordinate services
Maintain accurate, professional documentation and records in compliance with regulations
Provide culturally responsive care that honors the unique needs of each individual
Offer virtual support to other BHCC or Youth Behavioral Health Urgent Care sites as needed
High School or equivalent, if qualifying as a Qualified Addiction Professional (QAP) Bachelor’s degree in a human services field required Master’s degree in counseling, social work, or psychology preferred
WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS Minimum of two years of experience working in Crisis Services if a bachelor’s degree is the highest level of education obtained or Must be a Qualified Addiction Professional (QAP) as defined in 9 CSR 10-7.140 (2) (RR)
LICENSURE/CERTIFICATION If a licensed therapist, must have one of the following: PLPC, LMSW, PLMFT, LPC, LCSW, LMFT If a QAP, must have one of the following: CADC, CRADC, CRAADC, CCJP, CCDP
You’ll Be A Great Fit for This Role if You:
Bring calm, clear decision-making to high-pressure situations
Are confident in leading and mentoring team members while providing direct clinical care
Communicate with clarity and empathy across diverse groups, from patients to community partners
Believe in building bridges between care providers, law enforcement, and other agencies to best serve individuals in crisis
Are passionate about inspiring hope and promoting wellness through strength-based, person-centered care
*Retention bonuses paid as per bonus policy; exclusions may apply.