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Lakeview Loan Servicing

Owns mortgage servicing rights and makes home loans

Lead – Strategic Program Management & Execution

Program ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 5 years of experience leading strategic programs, business transformation initiatives, product implementations, partner integrations, or large-scale cross-functional projects.
  • Demonstrated success driving initiatives that require coordination across multiple internal and external stakeholders.
  • Experience managing technology implementation projects, vendor delivery, partner integrations, or complex operating model changes.
  • Exceptional organizational and project management capabilities.
  • Strong executive presence and stakeholder management skills.
  • Ability to influence without authority and drive accountability across organizations.
  • Experience developing project plans, governance structures, status reporting, executive updates, and decision documents.
  • Strong analytical, problem-solving, and communication abilities.
  • Proficiency with project management tools, collaboration platforms, and structured delivery methodologies.

Responsibilities

  • Lead the planning, coordination, and execution of the company's highest-priority strategic initiatives.
  • Translate strategic priorities into actionable project plans with clear milestones, owners, timelines, dependencies, decision points, budgets, and success metrics.
  • Drive multiple concurrent initiatives from concept through launch while maintaining focus on delivery, accountability, and business outcomes.
  • Establish practical governance routines, status reporting, issue tracking, and escalation paths that keep work moving.
  • Coordinate work across Product, Pricing, Technology, Operations, Compliance, Legal, Finance, Marketing, Executive Leadership, and other internal teams.
  • Align stakeholders around priorities, scope, timelines, deliverables, and decision rights.
  • Identify interdependencies across workstreams and proactively manage conflicts, resource constraints, sequencing issues, and timing risks.
  • Facilitate working sessions, project reviews, and decision meetings that create clear next steps and measurable progress.
  • Serve as a central execution lead for initiatives involving the bank partner, technology partners, data providers, vendors, and other external stakeholders.
  • Coordinate activities across organizations to support successful integrations, implementation projects, testing, launch readiness, and post-launch stabilization.
  • Ensure all parties understand deliverables, deadlines, dependencies, required approvals, and ownership expectations.
  • Escalate and resolve issues that threaten implementation schedules, budget discipline, partner alignment, or project outcomes.
  • Drive implementation of product enhancements, pricing projects, business process changes, and operational improvements.
  • Coordinate design, approval, implementation, testing, training, readiness, and launch activities across appropriate teams.
  • Ensure project teams have a clear view of open decisions, blockers, risks, budget impacts, and required actions.
  • Support leadership in prioritizing initiatives and sequencing work based on strategic impact, resource capacity, and delivery risk.
  • Proactively identify bottlenecks, unclear ownership, resource constraints, decision delays, process breakdowns, and competing priorities.
  • Lead structured problem solving to diagnose root causes and develop practical, actionable solutions.
  • Maintain momentum by driving timely decisions, clarifying trade-offs, and ensuring follow-through on commitments.
  • Escalate critical risks with clear recommendations, options, and mitigation plans.
  • Develop and own concise executive updates, project dashboards, decision documents, meeting materials, and implementation summaries.
  • Provide leadership with clear visibility into project health, timeline and budget status, risks, dependencies, and required decisions.
  • Maintain accurate project records, action logs, issue logs, and milestone tracking to support accountability and transparency.
  • Tailor communications for executive, operational, technology, partner, and vendor audiences.
  • Perform other duties as assigned by leadership.

Desired Qualifications

  • Experience within financial services, fintech, lending, banking, insurance, or another highly regulated industry is highly preferred.

About the Company

Lakeview Loan Servicing

Owns mortgage servicing rights and makes home loans

Lakeview Loan Servicing owns the rights to service residential mortgages across the United States and makes home loans to the homeowners in that portfolio and to homebuyers. Its in-house loan officers sell rate-and-term and cash-out refinances, home equity loans and purchase mortgages, aiming to remain each customer's lender for future transactions. Revenue comes from the mortgage servicing rights it owns and from the loans its officers originate. Its RefiRadar tool lets homeowners set a savings target, then tracks rates and notifies them when refinancing would reach it. Lakeview was formed in 2010 and is headquartered in Coral Gables, Florida.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Coral Gables, FL
Founded
2010

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