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Mercier Consultancy Group

Greek Speaking Digital Trust and Safety Specialist

Customer SupportConfirmed live in the last 24 hours
Full-timeSofia, Bulgaria

About the Job

Requirements

  • Native or fluent Greek, spoken and written.
  • Strong command of English for professional reporting.
  • A valid EU passport is mandatory.
  • An analytical mindset and the ability to make objective, independent decisions.
  • Willingness to relocate to Sofia, Bulgaria, for this on-site opportunity.

Responsibilities

  • Analyze and moderate social media content to ensure compliance with global community guidelines.
  • Identify, investigate, and escalate potential security threats or prohibited content on social platforms.
  • Apply cultural and linguistic nuances to moderation tasks to maintain a safe and trusted user environment.
  • Stay updated on evolving digital trends and safety policies within the social media industry.
  • Collaborate with cross-functional teams to improve internal safety processes and automated moderation systems.
  • Document and report emerging patterns of user behavior to enhance platform security.
  • Participate in regular feedback sessions to ensure consistent quality and safety standards are met.

Desired Qualifications

  • Previous experience in social media moderation or trust and safety is highly preferred.

About the Company

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